The Castle Complex, Pamporovo

Car park, Complimentary car park, On-site parking, Exclusive parking

Angling, Snow skiing, Pool table, Trekking, Biking, Equestrian activities, Storage for skis, Ski instruction, On-site ski equipment rental, Direct access to ski slopes, Guided walking tours, Guided bicycle tours, Themed dinner events

Online services, Wireless Internet, Complimentary Wi-Fi

Dining area, In-room dining, Lounge, Breakfast served in the room, Grilling amenities, Prepared lunch boxes, Customized dietary menus (upon request), Child-friendly buffet options, Wine and champagne, Fresh fruit, On-site coffee shop

Steam room, Gymnasium, Tanning salon, Body massage, Spa resting area, Back rub, Cervical massage, Feet massage, Cranial massage, Entire body massage, Physical fitness, Fitness and spa changing rooms

Airport transportation, Airport transportation (additional fee), Parking structure

Round-the-clock reception, Quick check-in/check-out, Attended parking service, Exclusive check-in/check-out, Billing statement available

Garden area, Outdoor patio, Recreational room, Sacred place, Sundeck, Patio furniture, Designated picnic spot

Playground for children, Tabletop games and brainteasers, Indoor recreation space, Outdoor play equipment for children

Everyday cleaning service

Facsimile and photocopy services

Convenience store within the premises

No smoking rooms, Rooms for families, Elevator, Noise-reducing rooms, Climate control, Smoke-free property, Assigned smoking zone, Physical key entry

Secure storage locker, Round-the-clock security, Surveillance cameras in shared spaces, Exterior video surveillance, Emergency fire suppression devices

Personnel adhere to all safety guidelines set by local authorities, Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated, Hand sanitizing stations in guest rooms and essential areas, Procedures implemented to monitor guest health, Availability of first aid kits, Property provides thermometers for guest use, Face coverings available for guests

Non-cash payment options, Social distancing guidelines observed, Smartphone application for in-room services, Protective screens or barriers between employees and guests in relevant areas

Utilization of cleaning agents that effectively combat Coronavirus, Bedding, towels, and laundry cleaned following local authority regulations, Guest lodgings are sanitized between reservations, Visitors can choose to opt-out of cleaning amenities for their rooms throughout their visit

Maintaining physical distance in eating spaces, Meals can be brought to the guest's room, All dishes, utensils, glassware, and other table settings have been disinfected, Takeaway containers for breakfast, Food delivery is safely sealed

Complimentary WiFi! Internet services are available. WiFi is available. Free WiFi is available.

Complimentary parking! Free parking is available. Parking is available on site. Private parking is available. Parking garage is available.

From 15:00:00 Until 20:00:00 hours

From 08:00:00 Until 11:00:00 hours

Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets are not allowed.