Tropicality - Private family retreat with solar heated pool, Nelson Bay

Any abuse of threatening behavior towards staff or contractors will result in immediate termination of stay without a refund. Any booking for more than 21 nights will require a mid-stay clean at guest cost. The agent is not responsible, nor has control over building and renovation work by neighbouring properties and cannot issue refunds in such circumstances. The guest acknowledges that they are required to complete an online check in form prior to the day of arrival. ID such as a license is required. Feel free to blur address on license. This information is removed from our systems 14 days after check out. There is a $3000 security deposit taken during schoolies period that is taken prior to arrival. Unless specifically stated the property does not provide linen such as sheets, towels, pillowcases, tea towels, bathmats. We can arrange the hire of these at an additional cost. Guests locked out of the property should contact our office on 02 4980 4400 to arrange collection of a spare key at a cost of $80. Any defects, non working items, and cleaning issues must be notified to the agent upon first arriving a the property.Aquest allotjament no accepta comiats de solters o festes similars.
Cal fer el pagament abans de l'arribada amb transferència bancària. L'allotjament es posarà en contacte amb tu després de fer la reserva i et donarà més informació.
En cas que marxis abans d'hora, l'allotjament et carregarà l'import total de la teva estada.
Aquest allotjament està situat en una zona residencial. Per tant, es demana als clients que no facin soroll.
Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.
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