The Lenox, Boston

2018 - 01

Loved the kind, family, friendly feeling.And of course the smell.Yummmm.Nothing really, but.the beds weren't that comfortable, I was on 11th floor so no down, could have been the reason.Food at the city table didn't meet expectations for the price.

2017 - 11

The room was very clean and comfortable; linens of top quality; staff was very accomodating; drinks at city bar very generous.

2017 - 08

Great Location-easy to get to restaurants, sites and shopping.Nothing negative comes to mind. i would like to move in! It is expensive so it is probably a treat hotel for most families.

2017 - 08

Friendly, efficient staff. Good room service and bar and restaraunt.Room was large and comfortibleThe work out facilities need a swedish exersize ball.otherwise it was very good.

2017 - 08

From the moment we stepped out of the car for valet parking to checking in the staff were very welcoming and courteous. My friend was celebrating a birthday and they had boxed 6 cupcakes to celebrate the occasion, very thoughtful.Heat in the room did not work so well.

2017 - 08

Kelly at the front desk was awesome! She helped me get everything organized for my girlfriends surprise bday. Thanks Kelly!older building and I could hear people above me. There was a inch space under my door that hall light came through

2017 - 07

The junior suite rooms are very comfortable; the staff is exceptionally friendly and helpful.We have stayed here twice, and would definitely return.

2017 - 07

Great - will definatley go back. Like staying at a hotel used to be -classic elegance.

2017 - 07

Hotel theme, location and most of all the wonderfull and friendly staff.

2017 - 07

The people who worked there were very friendly and accommodating. Made it a pleasure to stay there. The charm of the hotel, warm and inviting. The restaurant was very good as well with their staff being just as attentive and very friendly.

2017 - 07

Friendly staff, good sized rooms, customer friendly, going out of theirway to make up for your unhappiness

2017 - 06

General Boutique ambience and quality

2017 - 06

Excellent location, super friendly staff and immaculate rooms - would definitely stay again.The only thing that we did not like was the heating system in one of our rooms was quite loud. Made it difficult to sleep at night.

2017 - 05

I stayed at The Lenox two nights with my husband and our two daughters.We were greeted extremely well - the staff was extremely professional and only wanted what was best for us - always making sure we were ok.The room was spacious and very clean.The location was also excellent.We would definitely stay there againextremely modest room, low floor, view of shaft.when I booked directly through the Lenox.not through booking.com .had a much nicer room

2017 - 02

The staff were excellentno Pool, but hey.

2017 - 02

Great location and ambient .This is old and smelly hotel and my stay was miserable. I was in Jr.Suite on 11th pure® floor that supposed to have state-of-the-art airpurification. Despite an assurance that I would enjoy a perfect night’sslumber I couldn't sleep, because of noise from faulty plumbing in aceiling. Instead of having a breath of fresh air I was struggling tobreathe because of renovation on the same floor.When I complained they offered me free breakfast moved me to a quiet room on 3rd floor. "Quiet" room was anything, but quiet. Street noise from traffic kept me up all night and construction noise from a building next door wouldn't let rest during a day I understand that Lenox is a historic hotel and Duke Ellington composed there, but times have changed and it needs to renovated.I will not stay in this hotel in a future.