Very good
7.9 /10

Score from 2367 reviews

Rating summary

General

4.7

Services

4.0

Food & Drink

5.0

Cleaning services

5.0
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Hotel Universal, Porto

★★
Booking, accommodations, guest reviews, photo gallery, prices
  • Avenida dos Aliados, 38, 4000-064 Porto, Portugal Portugal - View on map
7.9 /10
Very good
Property type: Hotel
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Quick description

Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception.

The property is about 250m from S.Bento Train Station, 400m from the famous Torre dos Clérigos and 600m from D. Luis I bridge.

Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels.

Continental breakfast it’s available every morning with us (extra cost)

Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route.

Nearby we have several points of interest such as Ribeira Square (950m), Lello Bookshop (450), Oporto Coliseum (650m), Santa Catarina Street (950m), Oporto Catedral (650m), Majestic Café (500m) and many others.

The nearest airport is Francisco Sá Carneiro Airport 16km away from Hotel Universal

Facilities
The venue believes in the acceptance and hospitality of all its guests. They offer special services for disabled guests, such as ground floor accessibility, on-site caregiver support, trained baggage staff to help transport guests' luggage, and more. In our Hotel we do our best to provide you with total peace of mind, thoroughly disinfecting each room between successive stays. Our accommodation offers a convenient supply of toilet paper, making it the perfect place for your stay! Please treat yourself and experience a luxurious, comfortable stay with us. Book your room now and enjoy the great facilities our Hotel has to offer!

Nearby hotels and places to stay Liberty 119 • Luxurious 1BD in Porto's main Avenue (41 m), Aliados Premium 1BR w/ Terrace by LovelyStay (41 m), Welcome Aliados a Noble apartment in City Heart (41 m), Dream On - Aliados Delux 2 Bed (41 m), Charming Apartment • Porto (41 m), Take me to Aliados (41 m), Aliados Living Apartment (41 m), Charming Mezzanine in Aliados by LovelyStay (63 m), Espaço_Zero [Downtown] (67 m), Espaço_Zero[Downtown] 01 (67 m),

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Important information

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 23:59.

Please note that for reservations for 5 or more rooms, a non-refundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Room / Apartment types
Twin StandardRoom description
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Room photos Twin Standard
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Room Amenities
  • Interior heating system,
  • Waste receptacles,
  • Working desk,
  • Tile or stone flooring,
  • Air conditioning,
  • Wardrobe storage
Bathroom
  • Hairdryer,
  • Bathroom,
  • Attached bathroom,
  • Bath or shower,
  • Free toiletries,
  • Toilet paper
Media & Technology
  • Telephone,
  • Cable TV channels,
  • TV set,
  • HDTV
Services & Extras
  • Wake up call service,
  • Traditional key entry,
  • Bathroom linens,
  • Bed linens
Accessibility
  • Elevator access provided,
  • Upper floors accessible by elevator
Safety & security
  • Fire alarm

Overlooking the buildings at the back of the property, this air-conditioned room includes a satellite TV and private bathroom with hairdryer.

Room size:
Twin Standard - 10 m2

Bedroom 1 – Single bed

Max persons: 2

Triple RoomRoom description
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Room photos Triple Room
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Overlooking the buildings at the back of the property, this air-conditioned room includes a satellite TV and private bathroom with hairdryer. Rooms with balcony and view are available upon previous request and an extra charge. These rooms are subject to availability.

Room size:
Triple Room - 18 m2

Bedroom 1 – Single bed

Max persons: 3

Family Room (4 Adults)Room description
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Room photos Family Room (4 Adults)
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Overlooking the courtyard, this air-conditioned room includes a satellite TV and private bathroom with hairdryer.

Room size:
Family Room (4 Adults) - 20 m2

Bedroom 1 – Single bed, Double bed

Max persons: 4

Twin Room - Disability AccessRoom description
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Room photos Twin Room - Disability Access
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This air-conditioned room includes a satellite TV and private, disabled-friendly bathroom with hairdryer. It can also accommodate an extra bed upon request and at an extra cost (see Hotel Policies).

Room size:
Twin Room - Disability Access - 24 m2

Bedroom 1 – Single bed

Max persons: 2

Budget Double or Twin Room - Attic - no pet allowedRoom description
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Room photos Budget Double or Twin Room - Attic - no pet allowed
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Overlooking the central patio, this air-conditioned room includes a satellite TV and private bathroom with hairdryer. Please note that pets cannot be accommodated in this room type. Please note that some rooms are located on the 6th floor. Access from the 5th to the 6th floor is through stairs.

Room size:
Budget Double or Twin Room - Attic - no pet allowed - 9 m2

Bedroom 1 – Single bed

Max persons: 2

Superior Double Room with ViewRoom description
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Room photos Superior Double Room with View
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Overlooking Avenida dos Aliados, this air-conditioned room includes a hot tub, mini-bar and satellite TV. The private bathroom comes with a hairdryer.

Room size:
Superior Double Room with View - 22 m2

Bedroom 1 – Large bed (King size)

Max persons: 2

Superior Double or Twin RoomRoom description
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Room photos Superior Double or Twin Room
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This double or twin room features a satellite TV and a minibar. These rooms offer views of the buildings at the back of the property or courtyard.

Room size:
Superior Double or Twin Room - 14 m2

Bedroom 1 – Single bed

Max persons: 2

Superior Triple RoomRoom description
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Room photos Superior Triple Room
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Rooms with balcony and view are available upon previous request and an extra charge. These rooms are subject to availability.

Room size:
Superior Triple Room - 20 m2

Bedroom 1 – Single bed

Max persons: 3

Standard Double Room with City ViewRoom description
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Room photos Standard Double Room with City View
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This double room features a tile/marble floor, flat-screen TV and air conditioning.

Room size:
Standard Double Room with City View - 10 m2

Bedroom 1 – Double bed

Max persons: 2

Superior Twin RoomRoom description
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Room photos Superior Twin Room
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Rooms with balcony and view are available upon previous request and an extra charge. These rooms are subject to availability.

Room size:
Superior Twin Room - 14 m2

Bedroom 1 – Single bed

Max persons: 2

Small Single RoomRoom description
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Room photos Small Single Room
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This single room features an air conditioning and cable TV. Please note that pets cannot be accommodated in this room.

Room size:
Small Single Room - 9 m2

Bedroom 1 – Single bed

Max persons: 1

Reviews of Hotel Universal

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Prices at Hotel Universal

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Facilities of Hotel Universal

General General

Animals permitted, Wireless internet access throughout the property

Activities Activities

Pool table

Services Services

Online services, Wireless Internet, Complimentary Wi-Fi

Food & Drink Food & Drink

Lounge, Wine and champagne, On-site coffee shop

Transport Transport

Airport transportation, Shuttle service (extra fee), Airport transportation (additional fee), Airport pick-up service, Airport drop-off service, Transportation service

Reception services Reception services

Round-the-clock reception, Quick check-in/check-out, Travel information desk, Baggage holding area, Personalized guest services, Billing statement available

Common areas Common areas

Common living room with TV

Cleaning services Cleaning services

Washing service, Garment ironing service, Everyday cleaning service

Business facilities Business facilities

Facsimile and photocopy services

Miscellaneous Miscellaneous

No smoking rooms, Amenities for guests with disabilities, Rooms for families, Elevator, Climate control, Smoke-free property, Climate control system, Accessible for wheelchairs, Restroom with support rails, Elevated toilet, Lowered washbasin in bathroom, Emergency pull cord in restroom

Safety & security Safety & security

Secure storage locker, Fire detection alarms, Surveillance cameras in shared spaces, Emergency fire suppression devices

Safety features Safety features

Personnel adhere to all safety guidelines set by local authorities, Hand sanitizing stations in guest rooms and essential areas, Procedures implemented to monitor guest health

Physical distancing Physical distancing

Touch-free check-in/check-out, Non-cash payment options, Social distancing guidelines observed, Protective screens or barriers between employees and guests in relevant areas

Cleanliness & disinfecting Cleanliness & disinfecting

Utilization of cleaning agents that effectively combat Coronavirus, Bedding, towels, and laundry cleaned following local authority regulations, Guest lodgings are sanitized between reservations, Guest rooms are sealed off after being cleaned, Visitors can choose to opt-out of cleaning amenities for their rooms throughout their visit

Food & drink safety Food & drink safety

Meals can be brought to the guest's room, All dishes, utensils, glassware, and other table settings have been disinfected, Food delivery is safely sealed

Internet Internet

Complimentary WiFi! Internet services are available. WiFi is available. Free WiFi is available. WiFi is available in all areas.

Parking Hotel Universal Parking

Parking information is not available.

Policies of Hotel Universal

Check-in Hotel Universal Check-in

From 15:00:00 Until 23:30:00 hours

Check-out Hotel Universal Check-out

From 01:00:00 Until 11:30:00 hours

Children and extra beds Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets Pets

Pets are not allowed.

Languages spoken Languages spoken
         
Contact methods Hotel Universal Contact methods
☎ telephone
@ E-mail

Attractions and location of Hotel Universal in Porto

 

Newest reviews for Hotel Universal

S
  • Family with young children
  • Night life
8.7 /10

2018 - 04

Very nice lady from the service, knew many languages and answered all questions. Great location in principle, everything in the center of Porto could be reached on foot. There is a metro and bus stop right next door.

Not very comfortable bathroom with a toilet with a glass wall.

Helpful?

yes
Standard Double Room with City View

Cleanliness

4.0

Value for money

4.0

Friendliness and competence of the hotel staff

4.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ehotelsreviews.com position.
These opinions do not necessarily represent the views of ehotelsreviews.com.

Frequently asked questions
What are the GPS coordinates of Hotel Universal?

Need to find Hotel Universal? Let us be your guide with our GPS coordinates - they make locating this wonderful place easier than ever before. - 41.147293,-8.610942

Is there free internet in Hotel Universal?

Hotel Universal knows how hard it is to be away from home, so it helps travelers stay connected to free internet!

What are the check-in and check-out times at Hotel Universal?

Check-in at Hotel Universal starts at 15:00:00 and check-out is before 11:30:00 .

How can I contact Hotel Universal?

Once you have made a reservation at Hotel Universal, we will share your host's contact details so that you can contact them directly.

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