Dear Lisbon - Palace Chiado Suites, Lisbonne

Please note that when booking for more than 3 rooms, different policies and additional supplements may apply.

Some rooms feature open space bathrooms. Room allocation is subject to availability.

Please inform the correct number of guests that will use this reservation (if any child also inform the age). You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that all suites are on the first floor and there is no elevator access. The suites can only be accessed via staircase, due to the building's historic nature.

Please note that, for late check-in, an access code will be provided to guests.

Please note that an extra bed can only be provided upon request and is only available in the Master Suite.

Reception Hours: 08:00 - 17:00. For check-ins after this time, the property will reach out to guests directly with detailed instructions to facilitate their arrival.

In the case of a group reservation, the group will be required to adhere to the following policies and conditions:
•In a group reservation, the flexible rate will be converted to a non-refundable rate immediately to secure and guarantee the reservation.
•Please note that outside food or drinks are not permitted.
•A complete rooming list with essential information, such as ETA and bed preferences, is required 30 days prior to arrival.
•While we will make an effort to accommodate bed preferences, we cannot guarantee availability;
•We do not have a breakfast room, and our breakfast is served to the room based on the guest's daily menu selection. Each preparation takes 15 minutes, making it physically impossible to serve more than one room at the same time;
•Due to the specific room conditions, it is not possible to have guests from other rooms join together for breakfast as the rooms are intended solely for the accommodation of the guests sleeping in them.Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation.
Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement.
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires.
Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer.