Altitude at Krystal Grand Cancun - All Inclusive, Cancún

Car park, Complimentary car park, On-site parking, Exclusive parking, Wireless internet access throughout the property

Pool table, Seaside, Themed dinner events, Socializing during happy hours, Culinary classes, Live musical performances, Group exercise classes

Online services, Wireless Internet, Complimentary Wi-Fi

Dining area, In-room dining, Lounge, Breakfast served in the room, Prepared lunch boxes, Refreshment stand, Customized dietary menus (upon request), Food delivery service, Children's meals, Wine and champagne, Fresh fruit, On-site coffee shop

Steam room, Gymnasium, Relaxation and wellness center, Body massage, Exterior pool, Year-round outdoor pool, Beachside, Edgeless pool, Scenic pool, Dipping pool, Swim-up bar, Sunshades, Aesthetic treatments, Skin care services, Hair removal services, Cosmetic services, Hair care treatments, Hand grooming, Foot grooming, Hair trimming, Hair dyeing, Hair arranging, Body care treatments, Body exfoliation, Body cocoon, Spa amenities, Steam chamber, Spa and wellness packages, Back rub, Cervical massage, Feet massage, Massage for couples, Cranial massage, Palm massage, Entire body massage, Massage recliner, Physical fitness, Yoga sessions, Exercise classes, Fitness and spa changing rooms, Children's pool, Pool for swimming, Swimming facility

Round-the-clock reception, Attended parking service, Money exchange, Travel information desk, Baggage holding area, On-site cash dispenser, Personalized guest services, Exclusive check-in/check-out

Garden area, Outdoor patio, Recreational room, Sundeck, Patio furniture, Designated picnic spot

Childcare/babysitting services, Playground for children, Recreational personnel, Children's activity group, Nighttime amusement, Tabletop games and brainteasers, Indoor recreation space

Washing service, Clothes dry cleaning, Garment ironing service, Pants pressing, Everyday cleaning service

Conference/event spaces

Convenience store within the premises

No smoking rooms, Amenities for guests with disabilities, Rooms for families, Elevator, Climate control system, Accessible for wheelchairs, Restroom with support rails, Lowered washbasin in bathroom, Emergency pull cord in restroom, Electronic key card entry

Secure storage locker, Round-the-clock security, Security alert system, Fire detection alarms, Exterior video surveillance, Emergency fire suppression devices

Personnel adhere to all safety guidelines set by local authorities, Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated, Hand sanitizing stations in guest rooms and essential areas, Procedures implemented to monitor guest health, Availability of first aid kits

Non-cash payment options, Social distancing guidelines observed, Smartphone application for in-room services

Utilization of cleaning agents that effectively combat Coronavirus, Bedding, towels, and laundry cleaned following local authority regulations, Guest lodgings are sanitized between reservations, Guest rooms are sealed off after being cleaned, Visitors can choose to opt-out of cleaning amenities for their rooms throughout their visit

Maintaining physical distance in eating spaces, Meals can be brought to the guest's room, All dishes, utensils, glassware, and other table settings have been disinfected, Food delivery is safely sealed

Complimentary WiFi! Internet services are available. WiFi is available. Free WiFi is available. WiFi is available in all areas.

Complimentary parking! Free parking is available. Parking is available on site. Private parking is available.

From 15:00:00 Until 00:00:00 hours

From 04:00:00 Until 12:00:00 hours

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets are not allowed.