Score from 165 reviews
Lake Kivu Serena Hotel is located just 3 km from the centre of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar.
Free WiFi is available in the rooms and each room comes equipped with a satellite TV, a kettle and private bathroom. Some units offer a seating area for relaxation after a hectic day.
Guests can enjoy a meal at the hotel's restaurant and enjoy a drink at the bar. There is a 24-hour front desk and airport transfers can be arranged upon request at a charge.
The shores of Lake Kivu is 100 metres from the hotel, while the Kigali International Airport is 160 km away.
Nearby hotels and places to stay Fanad Hotel (266 m), Arundinaria guest house (266 m), Maison Blanche (324 m), COLIBRI TAVERNE Gisenyi (747 m), Stipp Hotel Gisenyi (781 m), COLIBRI VILLA City Center (795 m), Kivu Beach Garden (820 m), COLIBRI VILLA 3 ROOMS (838 m), MUHABURA MOUNTAIN LODGE (955 m), Résidence DORVILIER 2. (980 m),
Please inform Lake Kivu Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus , additional safety and sanitation measures are in effect at this property.
Due to Coronavirus , this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus , this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
The pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit has 1 bed.
Approximate price
(Price per room/night)
The pool with a view is a top feature of this family room. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit has 4 beds.
The pool with a view is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. Boasting a terrace with lake views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
When choosing Lake Kivu Serena Hotel, read the reviews of other guests.
Prices at Lake Kivu Serena Hotel start from:
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Car park, Complimentary car park, On-site parking, Exclusive parking
Tennis facility, Equipment for tennis, Seaside, Guided walking tours, Guided bicycle tours, Cultural tours or workshops, Live musical performances, Live sports events (televised)
Online services, Wireless Internet, Complimentary Wi-Fi
Dining area, In-room dining, Lounge, Customized dietary menus (upon request), Children's meals, Child-friendly buffet options, Wine and champagne, Fresh fruit
Gymnasium, Relaxation and wellness center, Body massage, Exterior pool, Private beach zone, Year-round outdoor pool, Beachside, Scenic pool, Swim-up bar, Shallow swimming area, Sunshades, Spa amenities, Spa and wellness packages, Physical fitness, Pool for swimming, Swimming facility
Airport transportation, Airport transportation (additional fee), Handicap-accessible parking, Airport pick-up service, Airport drop-off service
Round-the-clock reception, Personalized guest services
Garden area, Outdoor patio
Childcare/babysitting services
Washing service, Everyday cleaning service
Conference/event spaces
No smoking rooms, Amenities for guests with disabilities, Rooms for families, Climate control system
Secure storage locker
Personnel adhere to all safety guidelines set by local authorities, Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated, Hand sanitizing stations in guest rooms and essential areas, Procedures implemented to monitor guest health, Availability of first aid kits
Touch-free check-in/check-out, Non-cash payment options, Social distancing guidelines observed, Smartphone application for in-room services, Protective screens or barriers between employees and guests in relevant areas
Utilization of cleaning agents that effectively combat Coronavirus, Bedding, towels, and laundry cleaned following local authority regulations, Guest lodgings are sanitized between reservations, Establishment is maintained by expert cleaning services
Maintaining physical distance in eating spaces, Meals can be brought to the guest's room, All dishes, utensils, glassware, and other table settings have been disinfected, Food delivery is safely sealed
Complimentary WiFi! WiFi is available in the hotel rooms and is free of charge.
Complimentary parking! Free private parking is possible on site (reservation is not needed).
From 14:00 Until 23:30 hours
From 10:00 Until 11:30 hours
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Discovering Lake Kivu Serena Hotel has never been easier - just enter their coordinates and you'll be there in no time! - -1.7009100000000,29.2576000000000
Room rates at Lake Kivu Serena Hotel start at 190,0 US$
Lake Kivu Serena Hotel knows how important it is to be connected! Guests can now enjoy free internet access during their stay.
Enhance your stay at Lake Kivu Serena Hotel and enjoy free parking - no extra charge!
Check-in at Lake Kivu Serena Hotel starts at 14:00 and check-out is before 11:30 .
Once you have made a reservation at Lake Kivu Serena Hotel, we will share your host's contact details so that you can contact them directly.
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