4.5 /5

Score from 4086 reviews

Rating summary

Food & Drink


Reception services


Safety & security




Cleaning services

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citizenM London Bankside

  • 20 Lavington Street, SE1 0NZ London, citizenM London Bankside,United Kingdom United Kingdom - View on map
4.5 /5
Hotel type: Hotel - Hotel Chain: CitizenM
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Quick description

Situated in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern, near Borough Market and only 600 metres from the Millennium Bridge. Free Wi-Fi and free movies on demand are also available.

Guests can enjoy the modern, trendy bedrooms which feature ambient lighting and a touchscreen tablet which controls the lights, LED TV, music system as well as the blinds and the temperature. The en suite bathroom features a rain shower.

The citizenM design hotel itself features a 24-hour reception and contemporary shared living areas furnished with Vitra fittings. Guests may also take advantage of the free iMac’s available to them as well as the complimentary printing service.

The 24-hour CanteenM offers a selection of sandwiches and warm dishes and the bar serves draught beer, champagne and cocktails. There is also a breakfast bar available, which serves coffee, tea, pastries and cooked English breakfasts.

London Bridge is 500 metres away and Waterloo Rail and Underground station is less than a mile away. St Pauls Cathedral is located just a 10-minute walk away.

Rooms: 192

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that for the health and safety of guests, the property serves a continental breakfast on a tray including pastries and coffee.

Please note that CitizenM does not accept cash payments but major credit cards and debit cards only. Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.
· Early check-in is free of charge (before 14:00) upon availability
· Supplement for late check-out is 29 GBP (11:00-16:00) upon availability

The property has a non-smoking policy. This policy prohibits use of all types of cigarettes, including electronic cigarettes.

Please note that not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Check available dates
Room / Apartment types

King Room

Room Amenities

Extra long beds (> 2 metres), Heating, Air conditioning, Non-feather pillow, Hypoallergenic pillow, Hardwood or parquet floors, Safety deposit box, Desk, Fan, Iron, Socket near the bed, Trash cans, Seating Area, Ironing facilities, Hypoallergenic, Clothes rack


Hairdryer, Shampoo, Toilet, Private bathroom, Toilet paper, Body soap, Free toiletries, Shower

Media & Technology

Flat-screen TV, Cable channels, TV, iPad, Laptop safe, Radio, iPod dock, Telephone

Food & Drink

Bottle of water, Refrigerator

Services & Extras

Key card access, Linen, Towels

Outdoor & View



Raised toilet, Roll-in shower, Lowered sink, Shower chair, Accessible by lift, Emergency cord in bathroom, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible

Safety & security

Carbon monoxide sources, Smoke alarm

Physical distancing

Single-room air conditioning for guest accommodation

This room features free Wi-Fi, free movies on demand, power rain shower and a tablet mood pad to control everything in the room, including the LED TV.

Twin beds are not available.

After booking, all of the hotel’s (citizenM London Bankside) details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of citizenM London Bankside

General General

Parking, WiFi available in all areas

Services Services

Internet services, Free WiFi, WiFi

Food & Drink Food & Drink

Restaurant, Bar

Reception services Reception services

Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk, Newspapers, Private check-in/check-out

Common areas Common areas

Shared lounge/TV area

Cleaning services Cleaning services

Ironing service, Daily housekeeping

Business facilities Business facilities

Business centre, Meeting/banquet facilities

Shops Shops

Gift shop

Miscellaneous Miscellaneous

Air conditioning, Heating, Lift, Allergy-free room, Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout

Safety & security Safety & security

24-hour security, Fire extinguishers, CCTV outside property, Security alarm, CCTV in common areas, Smoke alarms

Safety features Safety features

Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas

Physical distancing Physical distancing

Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Cleanliness & disinfecting Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation is disinfected between stays

Food & drink safety Food & drink safety

Delivered food is securely covered, Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

Internet Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking citizenM London Bankside Parking

Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.

Policies of citizenM London Bankside

Check-in citizenM London Bankside Check-in

From 14:00 hours

Check-out citizenM London Bankside Check-out

Until 11:00 hours

Children and extra beds Children and extra beds

All children are welcome.
One child under 11 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
There is no capacity for cots in the room.

Pets Pets

Pets are not allowed.

During your stay, pay with During your stay, pay with
Languages spoken Languages spoken
Contact methods citizenM London Bankside Contact methods
☎ telephone
@ E-mail

Newest reviews for citizenM London Bankside

All reviews (1)   reviews in language: PL
  • Mature couple
  • Poland Polska
  • Sightseeing
4.8 /5


Reviews in language: PL



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Friendliness and competence of the hotel staff


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citizenM London Bankside

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Facilities of citizenM London Bankside

WiFi available in all areas
Internet services
Free WiFi
Food & Drink
Cleaning services
Ironing service
Daily housekeeping

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