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Nairobi Serena Hotel

4.3 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Serena
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Hotel themes – Nairobi Serena Hotel

Quick description

Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom.

Free Wi-Fi is provided. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon.

Free private parking is also available. A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.

Rooms: 183

Important information

Please note that from December 2016 through early 2019 the property will be undergoing refurbishment and expansion between 8 am and 5 pm on weekdays and 9 am to 1 pm on Saturdays and none on Sundays. All restaurants and food and beverage outlets and the Maisha Health Club and Spa remain fully operational.

The affected services have been relocated.

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Deluxe Double Room

Room Amenities

Ironing Facilities, Air conditioning, Wardrobe or closet, Soundproofing, Extra Long Beds (> 2 metres), Fan, Tile/Marble floor, Drying rack for clothing, Socket near the bed, Seating Area, Clothes rack, Iron, Carpeted

Bathroom

Shampoo, Shower cap, Toilet, Body soap, Toothbrush, Conditioner, Slippers, Bath, Private bathroom, Shower

Media & Technology

Telephone, Flat-screen TV, TV

Food & Drink

Tea/Coffee Maker, Minibar

Services & Extras

Wake-up service

Outdoor & View

Landmark view, View

Overlooking the garden or the city, this room is elegantly decorated with wooden furniture and carpeted floors.

Each of the air-conditioned rooms has a seating area, satellite TV and free Wi-Fi. The room is complete with a private bathroom with toiletries.

Superior Double Room

Room Amenities

Tile/Marble floor, Carpeted, Iron, Extra Long Beds (> 2 metres), Air conditioning, Wardrobe or closet, Soundproofing, Socket near the bed, Drying rack for clothing, Seating Area, Clothes rack, Sofa, Fan

Bathroom

Free toiletries, Toilet, Slippers, Conditioner, Shampoo, Private bathroom, Bath, Toothbrush, Shower, Body soap, Shower cap

Media & Technology

Laptop safe, TV, DVD Player, Flat-screen TV

Food & Drink

Minibar, Tea/Coffee Maker

Services & Extras

Wake Up Service/Alarm Clock

Outdoor & View

Landmark view, View, Balcony

This air-conditioned room features a seating area with flat-screen TV

It opens onto a private balcony and comes with free Wi-Fi. The room is complete with a private bathroom with toiletries.

Executive Suite

Room Amenities

Clothes rack, Socket near the bed, Extra Long Beds (> 2 metres), Fan, Drying rack for clothing, Air conditioning, Wardrobe or closet, Iron, Tile/Marble floor

Bathroom

Shower cap, Slippers, Toilet, Conditioner, Private bathroom, Toothbrush, Shower, Body soap, Bath, Shampoo

Media & Technology

Flat-screen TV, TV

Outdoor & View

View

Features an extra-large bed and a veranda.

It has a separate seating area with couches and a work-space with free Wi-Fi. The room is complete with a private bathroom with toiletries.

Business Suite

Room Amenities

Air conditioning, Tile/Marble floor, Socket near the bed, Clothes rack, Drying rack for clothing, Seating Area, Fan, Wardrobe or closet, Extra Long Beds (> 2 metres), Iron

Bathroom

Body soap, Shower cap, Conditioner, Toilet, Slippers, Private bathroom, Bath, Shampoo, Toothbrush, Shower

Media & Technology

Flat-screen TV, TV

Food & Drink

Dining area

Outdoor & View

View

The luxuriously decorated suite features a seating area with a work desk and free Wi-Fi.

It has a dining area, a veranda, and a guest washroom. The room is complete with a private bathroom with toiletries.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Nairobi Serena Hotel

General

On-site parking, Parking, Free parking, WiFi available in all areas, Private parking

Services

Free WiFi, WiFi, Internet services

Food & Drink

Packed lunches, Restaurant, Bar, Breakfast in the room, Room service, Snack bar

Pool and wellness

Spa and wellness centre, Sauna, Fitness centre, Outdoor pool, Massage

Transport

Shuttle service (additional charge), Airport shuttle, Airport shuttle (additional charge), Secured parking

Reception services

Concierge service, Currency exchange, Newspapers, Express check-in/check-out, 24-hour front desk, Luggage storage, Safety deposit box

Common areas

Terrace, Garden

Entertainment and family services

Children's playground, Babysitting/child services

Cleaning services

Ironing service, Dry cleaning, Shoeshine, Laundry

Business facilities

Meeting/banquet facilities, Business centre, Fax/photocopying

Shops

Barber/beauty shop, Gift shop, Shops (on site)

Miscellaneous

Bridal suite, Soundproof rooms, Non-smoking rooms, VIP room facilities, Designated smoking area, Non-smoking throughout, Lift, Air conditioning

Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking

Free parking! Free private parking is possible on site (reservation is not needed).

Policies of Nairobi Serena Hotel

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Children and extra beds

Children older than 5 years are welcome.
One child from 5 to 14 years is charged 50 % of the room stay per night and person in an extra bed.
One child from 15 to 17 years is charged 75 % of the room stay per night and person in an extra bed.
The maximum number of extra beds in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Languages spoken

     

Contact methods

☎ telephone
@ E-mail

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Facilities of Nairobi Serena Hotel

General

On-site parking
Parking
Free parking
WiFi available in all areas
Private parking

Services

Free WiFi
WiFi
Internet services

Food & Drink

Packed lunches
Restaurant
Bar
Breakfast in the room
Room service
Snack bar

Pool and wellness

Spa and wellness centre
Sauna
Fitness centre
Outdoor pool
Massage

Transport

Shuttle service (additional charge)
Airport shuttle
Airport shuttle (additional charge)
Secured parking

Entertainment and family services

Children's playground
Babysitting/child services

Cleaning services

Ironing service
Dry cleaning
Shoeshine
Laundry

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