Very good

4.1 /5

Score from 1620 reviews

Rating summary

General

5.0

Food & Drink

4.7

Reception services

4.6

Miscellaneous

4.5

Cleaning services

4.5

Services

4.6

Business facilities

4.5

Activities

4.6

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DealsEdinburgh

The Place

  • 36 York Place, EH1 3HU Edinburgh, The Place, United Kingdom United Kingdom - View on map
4.1 /5
Very good
Hotel type: Hotel
Show prices

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Hotel themes – The Place

Quick description

Set across 3 Georgian townhouses, The Place offers 4-star accommodation and a restaurant and bar, in the heart of Edinburgh's city centre. A flat-screen TV and free Wi-Fi are provided in each stylish room. The Playhouse Theatre and the shops and bars on George Street are a 5-minute walk from The Place.

Edinburgh Waverley Station and Princes Street’s shops are a 10-minute journey on foot. The National Portrait Gallery is 0. 6 miles from the property.

Each spacious room has modern décor, a seating area and a work desk. Luxury toiletries are provided in every private bathroom, whilst some rooms have views towards the Firth of Forth estuary. Guests can enjoy an evening meal in The Place’s chic on-site restaurant.

The bar provides a luxury setting to relax with a drink.

Rooms: 47

Important information

Please note that while internet is free, using it for business and extra bandwidth is chargeable.

Please note that this property does not have a lift.

When booking more than 6 rooms, different policies and additional supplements may apply.

Check available dates

Small Single Room

Room Amenities

Desk, Carpeted, Clothes rack, Hypoallergenic pillow, Trash cans, Heating, Hypoallergenic, Iron, Wardrobe or closet

Bathroom

Shower, Shampoo, Body soap, Bath or Shower, Conditioner, Toilet paper, Free toiletries, Toilet, Hairdryer, Additional Toilet, Private bathroom

Media & Technology

Flat-screen TV, Telephone, Satellite Channels, Pay-per-view Channels, TV

Food & Drink

Wine or champagne, Tea/Coffee Maker, Electric kettle

Services & Extras

Smoke alarm, Key card access, Wake-up service, Fire extinguisher, Towels

Accessibility

Upper floors accessible by stairs only, Walk in shower

A flat-screen TV are included in these compact but stylish rooms.

City Double Room

Room Amenities

Hypoallergenic, Fan, Hypoallergenic pillow, Carpeted, Clothes rack, Trash cans, Wardrobe or closet, Iron, Desk, Heating

Bathroom

Private bathroom, Conditioner, Hairdryer, Body soap, Shampoo, Additional Toilet, Toilet paper, Free toiletries, Toilet, Shower, Bath or Shower

Media & Technology

Satellite Channels, Flat-screen TV, TV, Telephone, Pay-per-view Channels

Food & Drink

Tea/Coffee Maker, Wine or champagne, Electric kettle

Services & Extras

Towels, Key card access, Fire extinguisher, Wake-up service, Smoke alarm

Accessibility

Upper floors accessible by stairs only, Walk in shower

A flat-screen TV are included in these stylish rooms. Most of these rooms are on the lower ground floor with skylight windows.

Standard Twin Room

Room Amenities

Trash cans, Heating, Desk, Clothes rack, Hypoallergenic, Wardrobe or closet, Iron, Fan, Carpeted, Hypoallergenic pillow

Bathroom

Free toiletries, Additional Toilet, Toilet, Shower, Private bathroom, Body soap, Toilet paper, Bath or Shower, Conditioner, Shampoo, Hairdryer

Media & Technology

Flat-screen TV, Telephone, Pay-per-view Channels, Satellite Channels, TV

Food & Drink

Electric kettle, Wine or champagne, Tea/Coffee Maker

Services & Extras

Towels, Key card access, Fire extinguisher, Smoke alarm, Wake-up service

Accessibility

Walk in shower, Upper floors accessible by stairs only

A flat-screen TV is included in these spacious and stylish rooms. All Standard Twin Rooms are located on the lower ground floor.

Superior Double or Twin Room

Room Amenities

Heating, Trash cans, Hypoallergenic, Fan, Carpeted, Iron, Desk, Wardrobe or closet, Hypoallergenic pillow, Children's cots/cribs, Clothes rack

Bathroom

Bath or Shower, Conditioner, Toilet, Body soap, Toilet paper, Free toiletries, Shower, Hairdryer, Bath, Private bathroom, Additional Toilet, Shampoo

Media & Technology

Telephone, Pay-per-view Channels, TV, Flat-screen TV, Satellite Channels

Food & Drink

Electric kettle, Wine or champagne, Tea/Coffee Maker

Services & Extras

Fire extinguisher, Wake-up service, Key card access, Towels, Smoke alarm

Outdoor & View

View, City view

Accessibility

Upper floors accessible by stairs only, Walk in shower

Generously sized, stylish rooms with a flat-screen TV and a spacious seating area.

Standard Double Room

Room Amenities

Desk, Wardrobe or closet, Heating, Carpeted, Clothes rack, Trash cans, Fan, Hypoallergenic pillow, Iron, Hypoallergenic

Bathroom

Hairdryer, Toilet, Shower, Conditioner, Private bathroom, Bath or Shower, Free toiletries, Toilet paper, Shampoo, Body soap, Additional Toilet

Media & Technology

TV, Flat-screen TV, Telephone, Satellite Channels, Pay-per-view Channels

Food & Drink

Electric kettle, Tea/Coffee Maker, Wine or champagne

Services & Extras

Wake-up service, Key card access, Fire extinguisher, Smoke alarm, Towels

Outdoor & View

City view, View

Accessibility

Upper floors accessible by stairs only, Walk in shower

This is a more spacious room, some rooms have views across New Town.

Junior Suite

Room Amenities

Clothes rack, Seating Area, Hypoallergenic pillow, Iron, Carpeted, Fan, Heating, Wardrobe or closet, Hypoallergenic, Sofa, Trash cans, Children's cots/cribs, Desk

Bathroom

Additional Toilet, Conditioner, Bath, Toilet paper, Free toiletries, Private bathroom, Toilet, Bath or Shower, Shower, Shampoo, Body soap, Hairdryer

Media & Technology

Telephone, Satellite Channels, TV, Flat-screen TV, Pay-per-view Channels

Food & Drink

Tea/Coffee Maker, Electric kettle, Wine or champagne

Services & Extras

Smoke alarm, Wake-up service, Key card access, Fire extinguisher, Towels

Accessibility

Walk in shower, Upper floors accessible by stairs only

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of The Place

Services

Internet services, WiFi, Free WiFi

Food & Drink

Bar, Kid meals, Restaurant

Transport

Street parking

Reception services

Newspapers, Luggage storage, 24-hour front desk, Express check-in/check-out, Safety deposit box

Common areas

Shared lounge/TV area, Terrace

Cleaning services

Daily maid service

Business facilities

Fax/photocopying, Meeting/banquet facilities

Miscellaneous

Family rooms, Non-smoking rooms, Non-smoking throughout, Heating, Bridal suite, Allergy-free room

Internet

Free WiFi! WiFi is available in the hotel rooms and is free of charge.

Parking

No parking available.

Policies of The Place

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Children and extra beds

All children are welcome.
All children under 3 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 40 per person per night for extra beds.
The maximum number of children's cots/cribs in a room is 1.
The maximum number of extra beds in a room is 1.

Pets

Pets are not allowed.

During your stay, pay with

Languages spoken

         

Contact methods

☎ telephone
@ E-mail

Newest reviews for The Place

    All reviews (52)   reviews in language: EN(51) FR
    A
    • Andrew

    • Traveling as a couple / pair
    • Sightseeing
    4.8 /5

    2013-06

    This was a very lovely hotel,staff were very friendly and helpful,close 2 everything,hotel is very clean and spacious.would highly recommend this hotel,and when we go bk 2 Edinburgh we will b staying here.Climbing three flights of stairs in the absence of a lift

    Helpful?

    yes

    City Double Room

    Room comfort and quality

    4.0

    Facilities

    5.0

    Value for money

    5.0
    P
    • Philip

    • Traveling as a couple / pair
    • Holiday / leisure
    4.8 /5

    2013-05

    everyone was so friendly and helpful. Our room was very large clean and comfortable with seating area etc and the bar does particularly nice cocktails. If you are eating out I'd recommend l'escargot bleu a French restaurant just around the corner the food and service were stunning. (best to book).

    Helpful?

    yes

    Superior Double or Twin Room

    Value for money

    5.0
    J
    • John

    • Traveling as a couple / pair
    • United Kingdom
    • Holiday / leisure
    3.7 /5

    2013-04

    The Place was so well-designed, melding the Georgian features with modern elements. It's a treat for the eyes. The staff is attentive, and professional. The room was small, but had everything we needed, and the bathroom was quite nice, even sporting a towel warmer, which was a nice touch. I found it often to be a little warm, but we had a window that opened, as we were on the lower ground floor. The bed was extremely comfortable, and the bedding lush. The free wi-fi provided a good connection. They offered an expanded continental breakfast, where you can add a hot foods to the cold ones for the same price on weekdays, and on weekends, there is a hot buffet as well. (The haggis patties were of high quality and delicious with eggs.) At £ 9.99 the breakfast seemed rather expensive until we got to know Edinburgh better, then it seemed a pretty good deal. It's an expensive city. The hotel has no lift, but I emailed in advance that I was mobility-challenged and they accommodated me as best they could, giving me only a few stairs to climb, and they offered plenty of help with luggage, etc. They were all quite nice. Great staff. All-in-all, I found The Place to be a good experience.I got a great price for this hotel, and it was only when I arrived that I found out why -- York Place, the road the hotel is on, is closed for repairs. Cabs could only get to the adjoining roads. It wasn't a huge hassle, but it would've been nice to know before I arrived. The only other problem occurred Saturday night. There were two groups arguing outside the hotel, and one that was a full fledged fight. I don't know if this happens regularly, or if it was a one of kind of night, but perhaps the hotel should have a camera set up so they can go out and move these hooligans along. Although it was not the hotel's fault, I did have a restless night.

    Helpful?

    yes

    Standard Double Room

    Friendliness and competence of the hotel staff

    3.0
    C
    • Clare

    • Traveling as a couple / pair
    • Holiday / leisure
    4.5 /5

    2013-02

    Central, very friendly staff, Comfy beds and duvets.Hotel very difficult to get to as long term road works outside,not expected to be completed for another 2 years.Basement room at front of hotel, very noisy. Heating hard to regulate. Room decor very plain and unimaginitve.Overall disappointing room. Hope the others were better.l

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    3.0

    Friendliness and competence of the hotel staff

    5.0
    A
    • Alan

    • Solo traveler
    • Night life
    4.3 /5

    2013-02

    Great location, very friendly staff.Had to ask on two occasions for our tea & coffee in room to be replenished.No bed side lights or low lights in room.

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Value for money

    3.0

    Friendliness and competence of the hotel staff

    4.0
    C
    • Chris

    • Mature couple
    • Ireland
    • Sightseeing
    4.2 /5

    2013-02

    Location good for East end of Princess street.We stayed at the Place for a weekend break. This hotel pitches as being an upmarket boutique type hotel, but we were disappointed with the room for the money paid being really quite small. It was severely lacking character and the fact it was at the very top of the building having to carry our luggage up several steep flights of stairs. The previous points we were able to live with. The really annoying part of the stay was when the maid started knocking on the door from 09:00 several times until we shouted from the bed not now. After being out all afternoon we came back to find our room was not made up at around 17:00 with no fresh towels. I went to reception and complained where they soon delivered fresh towels to the room. On leaving the hotel for an evening meal I asked the girl on reception to have some toilet roll delivered to our room when we were out as we had used the 1/4 roll provided. The toilet roll had never arrived when we got back to our room that night with us having to improvise with tissues!!!! As far as I am concerned these are very basic things a hotel charging £100+ a night should be able to get right. One last point The hotel bar is extortionate charging £16.80 for a vodka/coke & a gin/tonic. Having stayed in hotels all over Edinburgh for years this is one of the poorest I have stayed in and I would not recommend it to anyone.

    Helpful?

    yes

    Standard Double Room

    Value for money

    4.0
    C
    • Chris

    • Mature couple
    • United Kingdom
    • Business trip
    4.2 /5

    2013-02

    The staff were young, friendly and very helpful.Our room was huge and the bathroom fitted out with the latest modern fittings. The hotel is in alovely georgian building and well situated for some good restaurants and is within walking distance of most of the top visitor attractions.Specifically, the staff were without exception great.Unfortunately the hotel is situated in an area that looks like a bomb site because of Edinburgh City Council's attempt to put in a tram system. This is not the hotel's fault and work outside the hotel is not supposed tostart before 8 am.

    Helpful?

    yes

    Standard Twin Room

    V
    • Viktoria

    • Solo traveler
    • Slovakia
    • Sightseeing
    4.7 /5

    2013-02

    Great place to stay highly recomendable

    Helpful?

    yes

    Standard Double Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    5.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    5.0
    J
    • Janice

    • Family with older children
    • United Kingdom
    • Night life
    4.4 /5

    2013-02

    The friendly staff The location and room, not too big , not tooo small, a little warm maybe!Facilities , spot onThe room was a tad too warm !

    Helpful?

    yes

    Standard Double Room

    Cleanliness

    5.0

    Facilities

    4.0

    Friendliness and competence of the hotel staff

    4.0
    V
    • Vadim

    • Mature couple
    • Australia
    • Night life
    4.6 /5

    2013-02

    Staff was incredibly helpful & pleasant.Good location with numerous restaurants within walking distance. Spacious rooms with modern decor.Noisy roadworks outside (even on a Saturday), because they're digging upthe road for the new tramlines, which they seem to have been doing inEdinburgh forever ! Our room was close to the kitchen extraction systemso you could smell whatever Chef was cooking and there was a hummingnoise whilst the extractor was activated.

    Helpful?

    yes

    Standard Twin Room

    Cleanliness

    4.0

    Facilities

    5.0

    Value for money

    5.0
    V
    • Vadim

    • Family with young children
    • Australia
    • Night life
    4.6 /5

    2013-02

    Handy to most attractions in Edinburgh. Staff quite helpful and polite.Would have liked a soap holder or shelf in shower.Additional drawers or shelves would have been helpful to hold clothing.

    Helpful?

    yes

    Standard Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    5.0
    S
    • Stephanie

    • Family with young children
    • United Kingdom
    • Night life
    4.8 /5

    2013-02

    The staff were friendly and knowledgable. The food was excellent --both breakfast and dinner

    Helpful?

    yes

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Friendliness and competence of the hotel staff

    5.0
    L
    • Laura

    • Group of friends
    • United Kingdom
    • Holiday / leisure
    4.7 /5

    2013-01

    Really nice style. Had everything we need. Great bathroom and amazing view as well as being right in the centre of town. Perfect for Theatre.I ask and was given conformation that there would be a mini fridge in our room to store medication, this was not the case, it was also put in a fridge behind reception that was not switched on, which left the medication no good, which caused a lot of stress, having to get intouch with NHS24, for further medication, then having to pick it up from Boots. We were in Edinburgh for a family wedding, A lot of time and engery was wasted due to the incompitance of a receptionest.Medication left out of a fridge for more than 5 hours is no longer activated. I will add that the two men on reception on sat. morn (Billy and Mark) did try and help the best way they could.

    Helpful?

    yes

    Small Single Room

    Cleanliness

    5.0
    G
    • Gail

    • Solo traveler
    • United Kingdom
    • Holiday / leisure
    4.3 /5

    2013-01

    very good loction to access the city and the resturants for tourists

    Helpful?

    yes

    Standard Double Room

    Room comfort and quality

    5.0

    Cleanliness

    3.0

    Friendliness and competence of the hotel staff

    4.0
    R
    • Rosa

    • Group of friends
    • U.S.A.
    • Business trip
    4.3 /5

    2013-01

    Very friendly staff and great location.The place is very stylish with a very nice bar inside.Hotel has everything you need.Great value for your money.There were no drawers and very few coat hangers in the room so unpacking was impossible.The bed had no mattress cover and a tiny sheet which didn't cover the mattress entirely. There was a tiny piece of soap and container of shampoo in the bathroom, neither of which were replaced during our stay.There was no information in the room about hotel service or policies.

    Helpful?

    yes

    City Double Room

    Room comfort and quality

    5.0

    Cleanliness

    3.0
    A
    • Anthony

    • Traveling as a couple / pair
    • United Kingdom
    • Holiday / leisure
    4.1 /5

    2013-01

    Very helpfull staff and well run hotel. Rooms were well equiped and very quietWe were on the top floor which was fine for us but some guests might struggle?

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    5.0
    K
    • Karen

    • Family with older children
    • United Kingdom
    • Business trip
    4.9 /5

    2013-01

    Great location, wonderful Georgian building, great high ceilings,fantastic bathroom with huge walk-in shower & great rope top bath.Really liked being able to come and go without having to check withReception; there's a separate door which your key card activates whichwas great.The room we got was on the very top floor and it was tiny, but on the other hand, there was everything we could need. The Place is probably not the best option for a romantic break, but it is really good for a city trip, shopping.

    Helpful?

    yes

    Small Single Room

    Room comfort and quality

    5.0

    Value for money

    5.0
    R
    • Rachael

    • Family with young children
    • United Kingdom
    • Business trip
    4.8 /5

    2013-01

    My boyfriend and myself felt the hotel was absolutely stunning and thoroughly enjoyed our time there. Our room was beautiful and very spacious.

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    4.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    5.0
    D
    • David

    • Mature couple
    • United Kingdom
    • Night life
    4.2 /5

    2013-01

    Nice place,rooms clean and tidy.The reception staff were friendly and keen to share information about the city.only that my room --dec=scribed as a "snug" single was exactly that--it was the smallest hotel room I have EVER stayed.

    Helpful?

    yes

    Room comfort and quality

    4.0

    Facilities

    4.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    3.0
    A
    • Ana

    • Group of friends
    • Macedonia
    • Sightseeing
    4.2 /5

    2013-01

    Excellent location - close to main attractions, stuff, food, spaciousness of the rooms, interior designThe fact that the map of the car park isn't totally clear about thelocalization.

    Helpful?

    yes

    Value for money

    4.0
    J
    • Jenni

    • Traveling as a couple / pair
    • U.S.A.
    • Sightseeing
    4.8 /5

    2013-01

    The bar and restaurant were excellent.The staff were very friendly and helpful.Our room was large and airy.The bed was large and comfortable.Management would not put on room heating (boiler) despite at least 2 complaints from us on quite cold nights.They did provide a small space heater which was fairly inadequate for the size of room we had.Also the cleanliness left something to be desired as the bathroom floor looked like it was not cleaned for weeks & wew doubt that the room was vacuumed during our stay

    Helpful?

    yes

    City Double Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    4.0
    B
    • Bruno

    • Traveling as a couple / pair
    • Portugal
    • Night life
    4.6 /5

    2013-01

    Good localization, although the implementation of the tram linescomplicates currently the access to the hotel, both walking and driving.Good breakfast and nice staff.No lift

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    5.0

    Facilities

    5.0
    B
    • Bruno

    • Group of friends
    • Portugal
    • Night life
    4.2 /5

    2013-01

    Good localization, although the implementation of the tram linescomplicates currently the access to the hotel, both walking and driving.Good breakfast and nice staff.No lift

    Helpful?

    yes

    Small Single Room

    Room comfort and quality

    3.0

    Cleanliness

    4.0

    Facilities

    4.0

    Value for money

    3.0

    Friendliness and competence of the hotel staff

    5.0
    T
    • Thomas

    • Family with older children
    • U.S.A.
    • Business trip
    4.0 /5

    2013-01

    very good loction to access the city and the resturants for touristsCould do with aircon in loft rooms. Not a problem for spritely younguns like us, but no lift & at least 3 full flights of stairs.

    Helpful?

    yes

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    3.0
    V
    • Viktoria

    • Family with young children
    • Slovakia
    • Business trip
    4.9 /5

    2013-01

    The building is a nice traditional one. I suppose they also have bigger rooms that could be really nice.You can walk to Wawerly station in about 10 minutes.no elevator. but it's not a big deal!

    Helpful?

    yes

    Superior Double or Twin Room

    Cleanliness

    5.0

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    5.0
    S
    • Stephanie

    • Mature couple
    • United Kingdom
    • Night life
    4.7 /5

    2012-12

    The staff were friendly and knowledgable. The food was excellent --both breakfast and dinnerThebes was flimsy and not very comfortable, our room was a sub-level and felt more like a dorm room.The shower did. It drain properly. The Internet was sporadic and the first set of codes we were given didn't work.The room key stopped working and had to be re-keyed, and we were locked out entirely once from the outer doorkf our building. This is not a horrible hotel, there is just not anything great to say about it.It was during the Fringe, so the prices were very high.Definitely too much money to spend on such meager accommodations.

    Helpful?

    yes

    Superior Double or Twin Room

    Cleanliness

    5.0

    Value for money

    5.0
    T
    • Trisha

    • Solo traveler
    • U.S.A.
    • Night life
    4.6 /5

    2012-10

    The location is about a 15 minutes walk to The Royal Mile.The folks working up front were friendly. It was clean.

    Helpful?

    yes

    Standard Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    3.0

    Facilities

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    4.0
    C
    • Craig

    • Solo traveler
    • United Kingdom
    • Business trip
    4.3 /5

    2012-09

    Staff courteous and efficient. Very helpful. Room was incredibly spacious and very well appointed and the bathroom was just ideal.Would definitely recomend this hotel and I will use it again.Down points(very minor)1. couple of cleaning issues in the room eg hair and dust on the bedside cabinets and a champagne cork on the floor.2. road works outside make the hotel inaccessible directly by car. A warning of this wouldve been helpful.No lift

    Helpful?

    yes

    Standard Double Room

    Room comfort and quality

    5.0

    Cleanliness

    3.0

    Facilities

    3.0

    Friendliness and competence of the hotel staff

    5.0
    B
    • Bruno

    • Family with young children
    • Portugal
    • Business trip
    4.2 /5

    2012-08

    Good localization, although the implementation of the tram linescomplicates currently the access to the hotel, both walking and driving.Good breakfast and nice staff.The room we got was on the very top floor and it was tiny, but on the other hand, there was everything we could need. The Place is probably not the best option for a romantic break, but it is really good for a city trip, shopping.

    Helpful?

    yes

    Standard Double Room

    Cleanliness

    4.0

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    4.0
    H
    • Haylie

    • Mature couple
    • Australia
    • Business trip
    4.3 /5

    2012-05

    The staff were very nice & the breakfast was so good.

    Helpful?

    yes

    Small Single Room

    Facilities

    4.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    5.0
    A
    • Anthony

    • Family with older children
    • United Kingdom
    • Sightseeing
    4.3 /5

    2012-03

    Very helpfull staff and well run hotel. Rooms were well equiped and very quietThere were roadworks right outside my window, which I wasn't pre-warned about. I got woken up at 4:30am by this. But regardless of the roadworks there was still alot of general road noise & drunk noisy people walking along the street all during the night.Basically I got no sleep there & wasted my time in Edinburgh as I was too tired the whole time.

    Helpful?

    yes

    Small Single Room

    Cleanliness

    4.0

    Facilities

    4.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    3.0
    V
    • Viktoria

    • Group of friends
    • Slovakia
    • Sightseeing
    4.5 /5

    2012-03

    The building is a nice traditional one. I suppose they also have bigger rooms that could be really nice.You can walk to Wawerly station in about 10 minutes.only that my room --dec=scribed as a "snug" single was exactly that--it was the smallest hotel room I have EVER stayed.

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    3.0

    Friendliness and competence of the hotel staff

    5.0
    M
    • Melanie

    • Family with older children
    • Australia
    • Sightseeing
    4.4 /5

    2012-02

    Brilliant location, great staff, small but lovely room

    Helpful?

    yes

    Small Single Room

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    3.0

    Friendliness and competence of the hotel staff

    5.0
    L
    • Leon

    • Family with young children
    • United Kingdom
    • Business trip
    4.6 /5

    2012-01

    A special place!! Friendly with great service!! A breakfast to die for!!

    Helpful?

    yes

    Standard Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    3.0

    Facilities

    4.0

    Friendliness and competence of the hotel staff

    5.0
    P
    • Paul

    • Family with older children
    • United Kingdom
    • Sightseeing
    4.2 /5

    2012-01

    Your staff were extrememly helpful also it was our first visit to the fringe and we felt we were well placed to access venues

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Value for money

    3.0
    A
    • Ana

    • Group of friends
    • Macedonia
    • Night life
    4.4 /5

    2011-11

    Excellent location - close to main attractions, stuff, food, spaciousness of the rooms, interior designNoisy roadworks outside (even on a Saturday), because they're digging upthe road for the new tramlines, which they seem to have been doing inEdinburgh forever ! Our room was close to the kitchen extraction systemso you could smell whatever Chef was cooking and there was a hummingnoise whilst the extractor was activated.

    Helpful?

    yes

    City Double Room

    Room comfort and quality

    4.0

    Facilities

    4.0

    Friendliness and competence of the hotel staff

    5.0
    H
    • Hyun

    • Family with young children
    • South Korea
    • Night life
    4.4 /5

    2011-10

    Neat and quiet room and kind service make me happy staying in The Palace. Thanks =)

    Helpful?

    yes

    Cleanliness

    4.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    4.0
    S
    • Susan

    • Family with older children
    • U.S.A.
    • Sightseeing
    4.9 /5

    2011-09

    Staff was incredibly helpful & pleasant.Good location with numerous restaurants within walking distance. Spacious rooms with modern decor.Would have liked a soap holder or shelf in shower.Additional drawers or shelves would have been helpful to hold clothing.

    Helpful?

    yes

    City Double Room

    Cleanliness

    5.0
    I
    • Iain

    • Group of friends
    • United Kingdom
    • Sightseeing
    4.0 /5

    2011-08

    The design and presentation were very high spec and the staff were lovely, particularly the manager who was extremely helpful and friendly. The location was perfect and the facilities were excellent.

    Helpful?

    yes

    Standard Twin Room

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    3.0
    T
    • Thomas

    • Solo traveler
    • U.S.A.
    • Sightseeing
    4.9 /5

    2011-08

    very good loction to access the city and the resturants for touristsWe were put in a room in the front of the building on the third floor.Didn't mind the stairs (warning--the height of the ceiling is very high,so the number of steps between each floor is double the usual--noelevators). The room was small but clean. The main problems was thenoise!!!! And we couldn't close the windows because it was hot up thereat the top (No air conditioning). The buses ran all night (even thoughthe manager STeven , who was clearly experienced at talking to clientswho complained about the room, reported this was not going to happen).When the buses weren't going by in the middle of the night, people wereyelling and sea gulls were screeching. Definitely not worth the moneyunless you are given a money back guarantee that you are in a quietroom. Also, there is a lot of construction in front of the hotel whichdoes stop at 5 pm

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    5.0

    Value for money

    5.0
    S
    • Shak

    • Group of friends
    • United Kingdom
    • Business trip
    4.3 /5

    2011-04

    Great place to stay highly recomendableno elevator. but it's not a big deal!

    Helpful?

    yes

    Small Single Room

    Room comfort and quality

    3.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    5.0
    E
    • Eugenia

    • Traveling as a couple / pair
    • U.S.A.
    • Night life
    4.9 /5

    2010-11

    The location was good. The rooms were clean. The staff was nice.

    Helpful?

    yes

    Standard Double Room

    Value for money

    5.0
    V
    • Vadim

    • Family with older children
    • Australia
    • Holiday / leisure
    4.9 /5

    2010-08

    Handy to most attractions in Edinburgh. Staff quite helpful and polite.Management would not put on room heating (boiler) despite at least 2 complaints from us on quite cold nights.They did provide a small space heater which was fairly inadequate for the size of room we had.Also the cleanliness left something to be desired as the bathroom floor looked like it was not cleaned for weeks & wew doubt that the room was vacuumed during our stay

    Helpful?

    yes

    Standard Twin Room

    Facilities

    5.0

    Value for money

    5.0
    R
    • Rachael

    • Group of friends
    • United Kingdom
    • Night life
    5.0 /5

    2010-06

    My boyfriend and myself felt the hotel was absolutely stunning and thoroughly enjoyed our time there. Our room was beautiful and very spacious.Could do with aircon in loft rooms. Not a problem for spritely younguns like us, but no lift & at least 3 full flights of stairs.

    Helpful?

    yes

    Superior Double or Twin Room

    Friendliness and competence of the hotel staff

    5.0
    K
    • Karen

    • Mature couple
    • United Kingdom
    • Night life
    4.4 /5

    2010-06

    Great location, wonderful Georgian building, great high ceilings,fantastic bathroom with huge walk-in shower & great rope top bath.Really liked being able to come and go without having to check withReception; there's a separate door which your key card activates whichwas great.The fact that the map of the car park isn't totally clear about thelocalization.

    Helpful?

    yes

    Facilities

    5.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    3.0
    D
    • David

    • Mature couple
    • United Kingdom
    • Night life
    4.4 /5

    2010-05

    Nice place,rooms clean and tidy.The reception staff were friendly and keen to share information about the city.We were not told that a major street project would be in progress on York and in fron t of the hotel and that our cab could not get to the street to drop us off or pick us up. We did not have a car, but if you did parking would have been a nightmare as we heard from one lady attempting to check in. Also there is no elevator and we were on the top floor. We had our adult boys travelling with us so this was not so much a problem with the luggage, but hiking up 5 floors each time was definetely a work out.

    Helpful?

    yes

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    5.0
    R
    • Rebecca

    • Solo traveler
    • United Kingdom
    • Holiday / leisure
    5.0 /5

    2010-02

    Friendly helpful staff. Clean, smart room and general decor. Central location, close to train station.

    Helpful?

    yes

    City Double Room

    Facilities

    5.0
    r
    • Richart

    • Mature couple
    • Holiday / leisure
    4.3 /5

    2012-11

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Standard Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    4.0
    m
    • Mead

    • Solo traveler
    • Holiday / leisure
    4.0 /5

    2012-03

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    City Double Room

    Room comfort and quality

    3.0

    Cleanliness

    5.0

    Value for money

    3.0
    t
    • Towns

    • Solo traveler
    • Night life
    4.3 /5

    2012-02

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Standard Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    3.0
    m
    • Mendelso

    • Traveling as a couple / pair
    • Edinburgh
    • Holiday / leisure
    4.6 /5

    2010-03

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Superior Double or Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0
    o
    • Ormesher

    • Group of friends
    • Business trip
    4.6 /5

    2010-03

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

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