Fabulous
4.2 /5

Score from 2916 reviews

Rating summary

General

4.4

Services

4.4

Food & Drink

4.5

Miscellaneous

4.5

Reception services

4.4

Business facilities

4.5

Safety & security

4.7

Pool and wellness

4.4

Activities

4.2

Cleaning services

4.7
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Novotel Edinburgh Centre
★★★★

  • 80 Lauriston Place, EH3 9DE Edinburgh, Novotel Edinburgh Centre,United Kingdom United Kingdom - View on map
4.2 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Novotel
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Hotel themes – Novotel Edinburgh Centre

Quick description

5 minutes' walk from Grassmarket, Novotel Edinburgh Centre features a hot tub and swimming pool. It offers spacious, modern rooms with LCD TVs.

Princes Street is a 10-minute walk away.

Each room provides a 32-inch LCD TV.

Rooms also feature free Wi-Fi,a private bathroom, minibar, and tea/coffee facilities.

Guest can relax in Novotel’s sauna, or exercise in the modern fitness centre.



The Tap Kitchen & Bar serves American dining cuisine. Guests can experience Scottish cuisine with the property's "Wee Menu", which offers seasonal Scottish dishes.

Cocktails and craft beers are also available.

The Royal Lyceum Theatre is just 5 minutes’ walk away, and Edinburgh Waverley Rail Station is a 15-minute walk.

Holyrood Park can be reached in 20 minutes’ walk, and The Royal Mile is 15 minutes' walk.

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults.

This includes access to video games, baby equipment and a healthy children's menu. Families also get late check-out on Sundays (until 17:00, and subject to availability).

Rooms: 180

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note that on-site parking is limited to 15 spaces, chargeable at GBP 22 per 24 hours, and GBP 10 for day parking.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Check available dates
Room / Apartment types

Superior Double Room
More

Room Amenities

Seating Area, Clothes rack, Socket near the bed, Adapter, Shallow end, Hypoallergenic pillow, Ironing facilities, Interconnected room(s) available, Carpeted, Wardrobe or closet, Sofa, Iron, Safety deposit box, Desk, Soundproofing, Non-feather pillow, Trash cans, Fan, Cribs, Heating, Heated pool, Sofa bed, Pool towels, Hypoallergenic

Bathroom

Shower, Hairdryer, Toilet, Shampoo, Bath or shower, Toilet paper, Private bathroom, Free toiletries, Body soap

Media & Technology

Laptop safe, TV, Flat-screen TV, Radio, Telephone, Satellite channels, Cable channels

Food & Drink

Tea/Coffee maker, Chocolate or cookies, Refrigerator, Electric kettle

Services & Extras

Wake up service/Alarm clock, Wake-up service, Linen, Towels, Key card access, Key access

Accessibility

Upper floors accessible by elevator, Accessible by lift, Entire unit wheelchair accessible

Safety & security

Smoke alarm

This room includes a 32-inch LCD TV with media hub and free high-speed WiFi. A rain shower, hairdryer, iron, safe, fridge and tea/coffee facilities are also included.

The room can accommodate up to 2 adults and 2 children.

Superior Twin Room
More

Room Amenities

Heating, Non-feather pillow, Desk, Shallow end, Safety deposit box, Socket near the bed, Hypoallergenic pillow, Ironing facilities, Seating Area, Adapter, Pool towels, Fan, Wardrobe or closet, Iron, Trash cans, Hypoallergenic, Soundproofing, Carpeted, Sofa, Cribs, Clothes rack, Heated pool

Bathroom

Bath or shower, Private bathroom, Free toiletries, Toilet paper, Body soap, Shower, Shampoo, Hairdryer, Toilet

Media & Technology

TV, Radio, Cable channels, Satellite channels, Laptop safe, Telephone, Flat-screen TV

Food & Drink

Chocolate or cookies, Electric kettle, Tea/Coffee maker, Refrigerator

Services & Extras

Towels, Linen, Key access, Wake up service/Alarm clock, Wake-up service, Key card access

Accessibility

Accessible by lift, Upper floors accessible by elevator, Entire unit wheelchair accessible

Safety & security

Smoke alarm

This room includes a 32-inch LCD TV with media hub and free high-speed WiFi. A rain shower, hairdryer, iron, safe, fridge and tea/coffee facilities are also included.

The room can accommodate up to 2 adults.

Executive Room with 1 Queen Bed and Sofa
More

Room Amenities

Sofa bed, Wardrobe or closet, Shallow end, Clothes rack, Sofa, Non-feather pillow, Carpeted, Pool towels, Seating Area, Ironing facilities, Soundproofing, Trash cans, Hypoallergenic, Fan, Cribs, Interconnected room(s) available, Iron, Safety deposit box, Hypoallergenic pillow, Adapter, Socket near the bed, Heated pool, Desk, Heating

Bathroom

Shower, Hairdryer, Body soap, Shampoo, Private bathroom, Free toiletries, Shower cap, Toilet, Bathrobe, Toilet paper, Conditioner, Bath or shower, Slippers

Media & Technology

Radio, Satellite channels, Telephone, Cable channels, Laptop safe, TV, Flat-screen TV

Food & Drink

Electric kettle, Chocolate or cookies, Tea/Coffee maker, Bottle of water, Refrigerator, Coffee machine

Services & Extras

Wake-up service, Linen, Towels, Key card access, Wake up service/Alarm clock, Key access

Accessibility

Entire unit wheelchair accessible, Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

The executive rooms feature added products and services: a Nespresso coffee machine, Bose Bluetooth speaker, bathrobe, slippers, extra bathroom amenities and complimentary water.

The room can accommodate up to 2 adults and 2 children.

Standard Queen Room with Sofa
More

Room Amenities

Clothes rack, Non-feather pillow, Safety deposit box, Heating, Soundproofing, Sofa, Interconnected room(s) available, Sofa bed, Cribs, Hypoallergenic, Desk, Trash cans, Heated pool, Adapter, Carpeted, Shallow end, Ironing facilities, Wardrobe or closet, Seating Area, Iron, Fan, Socket near the bed, Pool towels, Hypoallergenic pillow

Bathroom

Toilet paper, Bath or shower, Shower, Body soap, Shampoo, Bath, Hairdryer, Toilet, Free toiletries, Private bathroom

Media & Technology

Satellite channels, Telephone, Flat-screen TV, Laptop safe, TV, Radio, Cable channels

Food & Drink

Tea/Coffee maker, Electric kettle, Refrigerator, Chocolate or cookies

Services & Extras

Wake up service/Alarm clock, Key access, Towels, Linen, Key card access, Wake-up service

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Shower chair, Toilet with grab rails, Raised toilet, Walk-in shower, Roll-in shower, Lowered sink, Emergency cord in bathroom, Accessible by lift, Adapted bath

Safety & security

Smoke alarm

This room includes a queen-size bed, an en-suite bath or shower, a sofa bed, a work area, complimentary WiFi access, a 32-inch LCD TV, hairdryer, iron, laptop safe, mini bar, tea/coffee.

The room can accommodate up to 2 adults and 2 children.

Executive Room with Castle View
More

Room Amenities

Hypoallergenic, Safety deposit box, Non-feather pillow, Sofa, Seating Area, Carpeted, Fan, Adapter, Heated pool, Iron, Clothes rack, Shallow end, Socket near the bed, Desk, Soundproofing, Heating, Cribs, Wardrobe or closet, Trash cans, Ironing facilities, Pool towels, Hypoallergenic pillow

Bathroom

Shower cap, Toilet, Body soap, Private bathroom, Shampoo, Bathrobe, Bath or shower, Toilet paper, Hairdryer, Free toiletries, Shower, Slippers

Media & Technology

Flat-screen TV, Cable channels, Laptop safe, TV, Satellite channels, Radio, Telephone

Food & Drink

Coffee machine, Bottle of water, Tea/Coffee maker, Refrigerator, Chocolate or cookies, Electric kettle

Services & Extras

Key card access, Linen, Wake up service/Alarm clock, Key access, Wake-up service, Towels

Outdoor & View

Landmark view, View

Accessibility

Accessible by lift, Entire unit wheelchair accessible, Upper floors accessible by elevator

Safety & security

Smoke alarm

The spacious executive room offers views of Edinburgh Castle. It features a queen-size bed, a sofa, Nespresso coffee machine, Bose Bluetooth speakers, WiFi, bathrobe, slippers, extra bathroom amenities and complimentary water.

This room can accommodate up to 2 adults and 1 child.

After booking, all of the hotel’s (Novotel Edinburgh Centre) details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Novotel Edinburgh Centre

General General

Parking, Pets allowed, On-site parking, Private parking

Activities Activities

Live music/performance

Services Services

Free WiFi, Internet services, WiFi

Food & Drink Food & Drink

Packed lunches, Snack bar, Kid meals, Room service, Bar, Restaurant, Breakfast in the room, Special diet menus (on request)

Pool and wellness Pool and wellness

Heated pool, Sauna, Fitness centre, Swimming Pool, Indoor pool, Hammam, Indoor pool (all year), Hot tub/jacuzzi, Shallow end

Reception services Reception services

Express check-in/check-out, Newspapers, Concierge service, Luggage storage, 24-hour front desk

Entertainment and family services Entertainment and family services

Children television networks

Cleaning services Cleaning services

Ironing service, Daily housekeeping, Dry cleaning

Business facilities Business facilities

Business centre, Fax/photocopying, Meeting/banquet facilities

Shops Shops

Gift shop

Miscellaneous Miscellaneous

Non-smoking throughout, Lift, Non-smoking rooms, Heating, Facilities for disabled guests, Soundproof rooms, Family rooms

Safety & security Safety & security

24-hour security, Fire extinguishers, Safety deposit box, CCTV in common areas, CCTV outside property, Smoke alarms

Safety features Safety features

Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, Face masks for guests available, First aid kit available, Access to health care professionals , Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas

Physical distancing Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Contactless check-in/check-out, Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation sealed after cleaning

Food & drink safety Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Breakfast takeaway containers, Physical distancing in dining areas, Food can be delivered to guest accommodation

Internet Internet

Free WiFi! WiFi is available in the hotel rooms and is free of charge.

Parking Novotel Edinburgh Centre Parking

Private parking is possible on site (reservation is not possible) and costs GBP 22 per day.

Policies of Novotel Edinburgh Centre

Check-in Novotel Edinburgh Centre Check-in

From 14:00 hours

Check-out Novotel Edinburgh Centre Check-out

Until 12:00 hours

Children and extra beds Children and extra beds

All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
The maximum number of children's cots/cribs in a room is 1.

Pets Pets

Pets are allowed. Charges may be applicable.

During your stay, pay with During your stay, pay with
Languages spoken Languages spoken
               
Contact methods Novotel Edinburgh Centre Contact methods
☎ telephone
@ E-mail

Newest reviews for Novotel Edinburgh Centre

All reviews (45)   reviews in language: PL EN(43) NO
S
  • Family with young children
  • Business trip
4.5 /5

2013-04

Lovely hotel,nice staff,clean,near good amenitiesThe rotating doors are abit annoying but thats being picky.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
M
  • Family with older children
  • Night life
4.8 /5

2013-04

The location is very good.The breakfast had a good selection of cooked food,cereals and juices.Try to avoid the weak coffee! Did not use the pool,but it's a big plus,will keep the kids entertained.My comments are in the negative . room 4th floor.The Hotel deserves a 3 star rating rather than 4 star.The Rooms are better suited for single occupancy, and require better fittings.The Bathroom/toilet arrangementsare poorly designed. shower good.Guest list includes many one/twonight coach tours.Guest list includes one night air crew or similar.Lobby furniturepoor/ worn condition Menu prices seemed high , we did not eat at this hotel.Room rate paid reflected Edinburgh festival demand. [estimated opinion]Carpeted hallways some areas could be better cleaned / maintained for 4 star rating

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Facilities

5.0

Value for money

5.0
L
  • Traveling as a couple / pair
  • Night life
4.3 /5

2013-04

Very close to the Grass Market and Princess StreetElements restaurant was over-priced.We enjoyed much better (and cheaper) breakfasts outwith the hotel.

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Facilities

4.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
D
  • Traveling as a couple / pair
  • Business trip
4.1 /5

2013-03

Location, lovely big firm bed, cleanliness, parking, quiet area , but handy for city centre.nothing

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

3.0

Cleanliness

4.0
O
  • Traveling as a couple / pair
  • United Kingdom
  • Night life
4.5 /5

2013-03

Nothing it was worst everLocation

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Cleanliness

4.0
J
  • Traveling as a couple / pair
  • United Kingdom
  • Holiday / leisure
4.2 /5

2013-02

Hassle free. Comfortable clean room.Not enough towels in room, remote for tv not working properly and had towait over 30 minutes for dinner in Elements restaurant which was asimple meal. Was not offered any compensation for the wait or given areason. The restaurant was not understaffed .as staff weresetting tables and chatting so not over worked!

Helpful?

yes

Superior Twin Room

Room comfort and quality

3.0

Cleanliness

3.0

Facilities

5.0

Value for money

4.0

Friendliness and competence of the hotel staff

4.0
G
  • Family with young children
  • United Kingdom
  • Sightseeing
4.8 /5

2013-02

the clean sophisticated French feelexpensive breakfast. Receptionist bbeing to nosey and making it obvious i was myself and taking too long too long to book me in. when checking out the taxi took 20 minutes to arrive and they didn't care. i also didn't get my £1holding fee. Staff service awful

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Cleanliness

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
S
  • Traveling as a couple / pair
  • United Kingdom
  • Night life
4.7 /5

2013-02

Staff extremely friendly throughout our stay. We received an upgrade to executive room on arrival. We had a problem with the window in the room which was fixed immediately. We didn't use the pool facility but it looked very nice.Great for location, less than 5 mins to the Grassmarket area and Royal mile.We also used the bus stop to the Ocean Terminal which was again a short walk away. We had a fantastic relaxing weekend.The breakfast could have been a little better prepared.But it was OK.

Helpful?

yes

Superior Twin Room

Cleanliness

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
J
  • Mature couple
  • United Kingdom
  • Night life
3.7 /5

2013-02

Location, friendly staff, comfortable and clean room with seperate toilet.Lack of ambiance,very plain interior. Had the worst made bed ever ,very .!!,,,,,wrinkly duvets and pillows.Why is the loudspeaker for the television in the bathroom? The sound has to be turned up really high for you to be able to hear anything if you are in the room,whilst in the bathroom it's so loud and echoes against the tiles! Why?Was making a cup of coffee in the room,the cup had lipstick on from a previous guest,not nice!

Helpful?

yes

Superior Twin Room

S
  • Mature couple
  • United Kingdom
  • Business trip
4.8 /5

2013-02

The meals in the restaurant were really good and the waiters and barstaff couldnt have been more polite abd friendly. Constantly asking ifeverything was ok without it being too much. Those staff were the bestive come across in a long time! Unfortunately we forgot our swim wearbut the pool facilities liiked very clean and relaxing and never verybusy. Our room was clean, comfy beds and quiet.

Helpful?

yes

Superior Twin Room

Facilities

5.0
Y
  • Solo traveler
  • Turkey
  • Sightseeing
4.7 /5

2013-02

Brilliant location of the hotel, very clean and good-size room , very friendly staffLack of wi-fi in the room, very poor signal in the lobby Average breakfast, a bit too greasy and one morning we had yesterday pastries, which were awfullNot comfortable position of the bed in the room, we couldn't open the bathroom room fully because the bed was right beside it

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Cleanliness

5.0

Facilities

5.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
P
  • Traveling as a couple / pair
  • Jersey
  • Night life
4.4 /5

2013-01

Central location for visiting good Noise insulation goodStaff friendly and apparently efficient.

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Friendliness and competence of the hotel staff

5.0
S
  • Family with older children
  • Netherlands
  • Sightseeing
4.6 /5

2013-01

everything was ok! Just all.The shaver socket in bathroom didn't work & the minibar didn't have everything that was supposed to be in it.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

5.0

Friendliness and competence of the hotel staff

5.0
C
  • Solo traveler
  • United Kingdom
  • Holiday / leisure
4.6 /5

2013-01

I liked the location, close to Grassmarket and all the restaurants aswell as the Castle (main attraction). The room was ready at 1pm insteadof 2pm. The swimming pool was very good.Undergoing renovation - we were not advised how to make use of Leisure facilities available or if there were any restrictions on them because of the renovationsAlso when we first checked in we were given a room with disabled toilet, however we asked to change and were given another room by a different but very helpful receptionist. There was no outside area for smokers - I object to standing at the front door - in the freezing coldThe bar had no pinot grigio - although it was on the menu.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

5.0

Cleanliness

5.0

Facilities

4.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
E
  • Mature couple
  • United Kingdom
  • Sightseeing
4.3 /5

2013-01

Location. Clean spacious room. Friendly and helpful staff.The key card to open the bedroom door was not working. I had to wait forthe maintenance employee to help me. Then the door was very hard to openevery time both days. Very annoying when one pays £110 per night.The receptionist were not very welcoming, like a robot and not always at the desk. We asked for towels and milk as well as more tea bags.They never came to our room to provide us with the additional items. One towel was on the shower door and we couldn't find the other one that was under the sink.Why not all at the same place? Under the bed it was dirty, they did not hoover the place for a while, plastic paper were there.The bed were not done properly, the mattress cover was not tucked in properly. For the price £110, it was not good standards. I will try another hotel next time. The premier inn next door might be good!

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

4.0

Cleanliness

3.0

Value for money

5.0
S
  • Family with young children
  • United Kingdom
  • Sightseeing
4.4 /5

2013-01

Spacious room & nice view.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Cleanliness

3.0

Facilities

5.0

Value for money

5.0
W
  • Solo traveler
  • United Kingdom
  • Holiday / leisure
4.3 /5

2013-01

Very clean and well located for Castle and Royal Mile, ideal as Tattoo was main purpose of our stay

Helpful?

yes

Superior Twin Room

Friendliness and competence of the hotel staff

4.0
A
  • Group of friends
  • United Kingdom
  • Business trip
4.8 /5

2013-01

Location is good.Sainsbury's is round the corner for any supplies.

Helpful?

yes

Superior Twin Room

Cleanliness

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

4.0
A
  • Mature couple
  • United Kingdom
  • Holiday / leisure
4.8 /5

2013-01

Location is good.Sainsbury's is round the corner for any supplies.

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Facilities

5.0
J
  • Family with older children
  • United Kingdom
  • Business trip
4.6 /5

2012-12

The Hotel was exactly what you expect from a corporate hotel chain.The staff were helpful, the breakfast was fine and the room was clean and comfortable.Nothing

Helpful?

yes

Superior Twin Room

Room comfort and quality

4.0

Cleanliness

5.0

Facilities

5.0

Value for money

4.0
M
  • Family with older children
  • United Kingdom
  • Night life
3.9 /5

2012-11

Nice hotel. I stayed to see Madonna on a night when many hotels were full, so I booked what i could, so I was pleasantly surprised by what a nice hotel it was. I would stay again and next time I will bring my swimming trunks since I didn't notice there was a pool when booking. Very stylish rooms, loved the bathroom design and shower, if I could find an apartment with a bathroom/shower like that I would buy it. Even more surprised to pull back the curtains and find a view of the castle, not crucial to my stay but an added bonus. The staff asked having guessed correctly that we were there for Madonna and offered to book a taxi for us, not required this time, but very helpful. A lovely hotel for a fantastic weekend. I will be looking for this chain in future for other city breaks, with or without Madonna.Cost, cleanliness of room,noise.

Helpful?

yes

Superior Double Room

Room comfort and quality

4.0

Cleanliness

4.0

Value for money

5.0
K
  • Family with young children
  • United Kingdom
  • Holiday / leisure
4.7 /5

2012-08

Location is good.Sainsbury's is round the corner for any supplies.Selection of radio channels in the beroom did not iclude radio4

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

5.0

Cleanliness

5.0
F
  • Solo traveler
  • Hong Kong
  • Business trip
4.6 /5

2012-07

My wife and I stayed at this hotel as we were attending the Queen'sGarden Party at Holyrood Palace. It was very convenient for this event.Overall it was excellent value for money and we do plan to stay there again.The staff were very helpful and efficient and really helped to make our stay so enjoyable. I would rate this as 3 Plus.Felt breakfast was very overpriced considering what the roomtariffs are.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Cleanliness

5.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
E
  • Traveling as a couple / pair
  • United Kingdom
  • Sightseeing
4.6 /5

2012-06

We stayed here to celebrate our silver wedding and had a brilliantweekend,the staff were friendly and polite,very helpfull,good food,excellent location for castle, shops, theatres and old town pubs.

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

4.0
L
  • Traveling as a couple / pair
  • United Kingdom
  • Holiday / leisure
4.0 /5

2012-04

The room was spacious and comfortable.We didnt get a very good first impression to be honest.we came tocheck in ans had to wait 10 mins maybe more as she was checking inanother guest. The receptionist did not even acknowledge we were there.She did apologise when we were being seen to but a smile neverhurts.out of all the amazing staff she let the hotel down im afraid.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

5.0

Cleanliness

3.0

Facilities

4.0

Friendliness and competence of the hotel staff

5.0
S
  • Solo traveler
  • United Kingdom
  • Night life
4.2 /5

2012-03

The staff were very useful and helpful. Free WiFi in the reception was very useful.My only slight unhappiness was with there parking charges. I doappreciate that parking is difficult and costly in Edinburgh .However, the charge per exit did seem somewhat excessive and could be made more acceptable if some deduction was made for say extra spend on other hotel facilities ie Restuarant/Bar.

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Cleanliness

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

4.0
S
  • Traveling as a couple / pair
  • United Kingdom
  • Business trip
4.6 /5

2012-01

The meals in the restaurant were really good and the waiters and barstaff couldnt have been more polite abd friendly. Constantly asking ifeverything was ok without it being too much. Those staff were the bestive come across in a long time! Unfortunately we forgot our swim wearbut the pool facilities liiked very clean and relaxing and never verybusy. Our room was clean, comfy beds and quiet.My car was damaged by a vandal in the street outside the hotel. I will not return there.

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Cleanliness

5.0

Facilities

5.0

Value for money

4.0
T
  • Group of friends
  • United Kingdom
  • Holiday / leisure
4.5 /5

2011-10

The Novotel was a pleasant surprise, situated just minutes from Grassmarket and a short walk from Princes street the location is perfect, Very welcoming reception and staff very friendly.Rooms very clean and modern, liked the big shower. Facilites really goodWould definatley return to the Novotel and would definatley recommend to friends and other travellers.I didn't like the insistence of the receptionist swiping my credit card (I had prepaid for my room) in case I used the mini bar etc.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
C
  • Mature couple
  • Ireland
  • Holiday / leisure
4.7 /5

2011-09

The staff were very friendly and helpful; the best that I can remenberand I am aged 81!

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

5.0
C
  • Solo traveler
  • United Kingdom
  • Business trip
4.7 /5

2011-08

Location was excelent for the weekend we had planned.Staff friendly and rooms were clean and ttidyand feel we got good value for our money .

Helpful?

yes

Superior Double Room

Value for money

5.0
G
  • Family with older children
  • United Kingdom
  • Business trip
4.4 /5

2011-08

clean comfortable convenientthe room was cleaned to late after lunch

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

4.0

Cleanliness

3.0

Facilities

4.0

Friendliness and competence of the hotel staff

5.0
R
  • Family with young children
  • United Kingdom
  • Holiday / leisure
4.6 /5

2011-06

Clean rooms good location

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
G
  • Mature couple
  • United Kingdom
  • Sightseeing
4.7 /5

2011-03

This hotel was excellent, very friendly staff, service was 10/10 it wasvery child friendly and had a relaxing atmosphere! Great facilitieswould definitley stay here again!!

Helpful?

yes

Superior Twin Room

Cleanliness

4.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
T
  • Family with older children
  • United Kingdom
  • Business trip
4.6 /5

2011-02

Could not fault this hotel, very friendly, helpful staffWe had a lovely meal in the hotel restaurant .room was excellentwould definetely stay here again.I felt alright about the room at the first glance. However, a minute later, I found sth like blood stain on the carpet and the blue single seat looked full of dust. The covering sheet of the twin beds were yellow instead of white. I called your staff of reception desk and see if they could help. They said they would inform the staff of domestic team in the next morning. Of course, my family members and I were disappointed to your staff, so, knowing that we were frustrated, they sent a lady to see the rooms. The lady had no response to the dirtiness, and her attitude was no good. It seems that she was the victim rather than us. If I need a budget hotel, I would go to travelodge, I booked your hotel because I expect more. It was ridiculousto find out that the cleaniness of the 2 travelodge in London and Milton Keynes weremuch better than you.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Facilities

5.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
M
  • Group of friends
  • United Kingdom
  • Sightseeing
4.3 /5

2010-11

Nice hotel, rooms clean but too warm at night, room to the front verynoisy, bit expensive for four nights

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

4.0
M
  • Traveling as a couple / pair
  • United Kingdom
  • Night life
4.5 /5

2010-11

Hotel was is a fantastic location, all attractions within 5 - 10 minswalk. Pool and Spa were great anf staff very friendly.The parking or lack of it. £2.50 for a bottle of water and unhelpful staff.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Facilities

4.0

Friendliness and competence of the hotel staff

5.0
I
  • Solo traveler
  • United Kingdom
  • Holiday / leisure
4.3 /5

2010-07

we were able to upgrade to a very nice suite at a very attractive value for money priceFacilities in the room were poor, the shower itself was a poor design and the shower head didn't even point in the right direction and instead would swing to the side.The 'aircon' was infact not aircon and would only blow warm/cold air.We went on the weekend when it was around 25deg and so the room was ridiculously hot. The only way to cool was with the window open, to the noise of the cooler unit on the roof outside (we were on the 6th floor).When we mentioned to reception, they weren't interested at all.Disappointing stay.

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Facilities

4.0

Friendliness and competence of the hotel staff

4.0
M
  • Solo traveler
  • United Kingdom
  • Holiday / leisure
4.6 /5

2010-07

Location,staff, garage parkingIt wasn't the cheapest hotel.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

5.0

Facilities

5.0

Value for money

4.0
S
  • Family with young children
  • United Kingdom
  • Holiday / leisure
4.5 /5

2010-02

A very nice hotel, friendly, helpful staff, a good location, a lovelyview of castle, very good swiming pool, lovely room and good breakfast.All this and a very good price for our stay.Couldn't fault it eaven had parking which was a pluss

Helpful?

yes

Superior Double Room

Cleanliness

4.0

Friendliness and competence of the hotel staff

5.0
T
  • Mature couple
  • Polska
  • Night life
3.8 /5

2013-07

Reviews in language: PL EN(43)

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

4.0

Facilities

3.0
f
  • Traveling as a couple / pair
  • Sightseeing
4.7 /5

2012-11

In the case of this evaluation, no opinion is left.

Helpful?

yes

Superior Double Room

Room comfort and quality

5.0

Friendliness and competence of the hotel staff

5.0
b
  • Family with older children
  • Sightseeing
4.6 /5

2012-10

In the case of this evaluation, no opinion is left.

Helpful?

yes

Superior Double Room

s
  • Family with young children
  • Night life
4.3 /5

2011-10

In the case of this evaluation, no opinion is left.

Helpful?

yes

Superior Twin Room

Room comfort and quality

3.0

Cleanliness

4.0

Facilities

4.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
h
  • Family with young children
  • Business trip
4.5 /5

2011-04

In the case of this evaluation, no opinion is left.

Helpful?

yes

Superior Twin Room

Room comfort and quality

5.0

Friendliness and competence of the hotel staff

4.0
c
  • Solo traveler
  • Holiday / leisure
4.0 /5

2010-02

In the case of this evaluation, no opinion is left.

Helpful?

yes

Executive Room with 1 Queen Bed and Sofa

Room comfort and quality

4.0

Value for money

3.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ehotelsreviews.com position.
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Novotel Edinburgh Centre

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Facilities of Novotel Edinburgh Centre

General
Parking
Pets allowed
On-site parking
Private parking
Activities
Live music/performance
Services
Free WiFi
Internet services
WiFi
Food & Drink
Packed lunches
Snack bar
Kid meals
Room service
Bar
Restaurant
Breakfast in the room
Special diet menus (on request)
Pool and wellness
Heated pool
Sauna
Fitness centre
Swimming Pool
Indoor pool
Hammam
Indoor pool (all year)
Hot tub/jacuzzi
Shallow end
Entertainment and family services
Children television networks
Cleaning services
Ironing service
Daily housekeeping
Dry cleaning

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