Fabulous
4.2 /5

Score from 2293 reviews

Rating summary

General

4.8

Food & Drink

4.4

Reception services

4.3

Cleaning services

4.6

Services

4.4

Miscellaneous

4.5

Safety & security

4.5

Pool and wellness

4.6

Activities

4.7

Business facilities

4.5
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Nearby Cities – Hilton Edinburgh Carlton

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Hilton Edinburgh Carlton
★★★★

  • 19 North Bridge, EH1 1SD Edinburgh, Hilton Edinburgh Carlton,United Kingdom United Kingdom - View on map
4.2 /5
Fabulous
Hotel type: Hotel - Hotel Chain: Hilton Hotels & Resorts
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All bookings are confirmed instantly. No waiting, no email exchanges, no confusion.

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Quick description

Overlooking The Royal Mile, the Hilton Edinburgh Carlton has a stylish cocktail bar and modern brasserie. Lively Princes Street is just 300 metres away and Waverley Rail Station is directly adjacent to the hotel. Free WiFi is available throughout the hotel.

The hotel is a 10-minute walk from Edinburgh Castle. Holyrood Palace is half a mile away.

The spacious, 4-star bedrooms at Hilton Edinburgh Carlton each have a private bathroom with Peter Thomas Roth toiletries. Rooms also feature a work desk and HD freeview TV.

Marco Pierre White Steakhouse Restaurant offers a traditional British menu and some of Marco’s classic dishes. Nineteen Hundred Bar features a lounge, and offers a range of cocktails, a selection of whisky and light snacks and meals.

Rooms: 211

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Check available dates
Room / Apartment types

Guest Room with Two Double Beds
More

Room Amenities

Air conditioning, Trash cans, Ironing facilities, Socket near the bed, Clothes rack, Pants press, Fan, Iron, Carpeted, Desk, Heating, Wardrobe or closet, Safety deposit box

Bathroom

Shower, Toilet, Bath, Body soap, Toilet paper, Shampoo, Additional toilet, Conditioner, Bath or shower, Hairdryer, Private bathroom, Free toiletries

Media & Technology

Satellite channels, Telephone, Laptop safe, Flat-screen TV, TV

Food & Drink

Electric kettle, Tea/Coffee maker

Services & Extras

Wake-up service, Key card access, Linen, Alarm clock, Towels, Towels/sheets (extra fee), Wake up service/Alarm clock

Outdoor & View

City view

Accessibility

Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This quadruple room has air conditioning and tea/coffee making facilities, as well as a laptop safe.

Deluxe Room with Two Double Beds
More

Room Amenities

Wardrobe or closet, Fan, Heating, Trash cans, Ironing facilities, Iron, Safety deposit box, Air conditioning, Carpeted, Socket near the bed, Desk, Clothes rack, Pants press

Bathroom

Additional toilet, Bath or shower, Bath, Shampoo, Body soap, Toilet paper, Conditioner, Private bathroom, Free toiletries, Toilet, Shower, Hairdryer

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV, Laptop safe

Food & Drink

Electric kettle, Tea/Coffee maker

Services & Extras

Wake-up service, Alarm clock, Key card access, Towels/sheets (extra fee), Towels, Linen, Wake up service/Alarm clock

Outdoor & View

City view

Accessibility

Upper floors accessible by elevator, Accessible by lift

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This quadruple room features air conditioning and an electric kettle, as well as additional living space.

There is a work area with tea/coffee making facilities, and an en-suite bathroom with a shower and towels.

King Guest Room
More

Room Amenities

Safety deposit box, Wardrobe or closet, Fan, Carpeted, Socket near the bed, Heating, Ironing facilities, Air conditioning, Iron, Clothes rack, Trash cans, Pants press, Desk

Bathroom

Shampoo, Bath, Shower, Bath or shower, Private bathroom, Additional toilet, Toilet paper, Toilet, Conditioner, Body soap, Free toiletries, Hairdryer

Media & Technology

Telephone, Laptop safe, Satellite channels, TV, Flat-screen TV

Food & Drink

Tea/Coffee maker, Electric kettle

Services & Extras

Wake-up service, Wake up service/Alarm clock, Linen, Alarm clock, Towels, Towels/sheets (extra fee), Key card access

Outdoor & View

City view

Accessibility

Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This room has a king-size bed, a desk, free WiFi and a 40-inch flat-screen HDTV. Other amenities include air conditioning and a laptop safe.

Deluxe King Guest Room
More

Room Amenities

Wardrobe or closet, Pants press, Air conditioning, Safety deposit box, Trash cans, Ironing facilities, Carpeted, Clothes rack, Socket near the bed, Desk, Heating, Iron, Fan

Bathroom

Conditioner, Toilet, Body soap, Bath, Bath or shower, Shampoo, Toilet paper, Hairdryer, Free toiletries, Additional toilet, Shower, Private bathroom

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Laptop safe

Food & Drink

Electric kettle, Tea/Coffee maker

Services & Extras

Key card access, Wake-up service, Wake up service/Alarm clock, Alarm clock, Linen, Towels, Towels/sheets (extra fee)

Outdoor & View

City view

Accessibility

Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This larger room has a king-size bed, a desk, free WiFi and a 40-inch flat-screen HDTV. Other amenities include air conditioning and a laptop safe.

Executive King Room
More

Room Amenities

Wardrobe or closet, Iron, Heating, Safety deposit box, Ironing facilities, Air conditioning, Clothes rack, Fan, Desk, Trash cans, Pants press, Sofa bed, Socket near the bed, Carpeted

Bathroom

Hairdryer, Shower, Toilet paper, Additional toilet, Bath, Bathrobe, Free toiletries, Bath or shower, Shampoo, Body soap, Toilet, Private bathroom, Conditioner

Media & Technology

Laptop safe, Satellite channels, TV, Flat-screen TV, Telephone

Food & Drink

Tea/Coffee maker, Coffee machine, Refrigerator, Bottle of water, Electric kettle

Services & Extras

Linen, Wake-up service, Wake up service/Alarm clock, Towels, Alarm clock, Towels/sheets (extra fee), Executive lounge access, Key card access

Outdoor & View

City view

Accessibility

Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This larger room offers exclusive access to the Executive Lounge with a range of benefits, including complimentary Continental breakfast, drinks and snacks. The room also has a desk, free WiFi and a 40-inch flat-screen HDTV. Other amenities include air conditioning, a laptop safe, upgraded bath products, bathrobes and slippers, fridge, coffee machine and complimentary mineral water.

Junior King Suite
More

Room Amenities

Sofa bed, Desk, Carpeted, Trash cans, Pants press, Heating, Iron, Socket near the bed, Clothes rack, Wardrobe or closet, Fan, Safety deposit box, Ironing facilities, Air conditioning

Bathroom

Shampoo, Bath, Bath or shower, Shower, Additional toilet, Private bathroom, Hairdryer, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Bathrobe

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV, Laptop safe

Food & Drink

Refrigerator, Coffee machine, Tea/Coffee maker, Bottle of water, Electric kettle

Services & Extras

Towels/sheets (extra fee), Alarm clock, Wake-up service, Key card access, Towels, Executive lounge access, Linen, Wake up service/Alarm clock

Outdoor & View

City view

Accessibility

Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This larger room offers exclusive access to the Executive Lounge with a range of benefits, including complimentary Continental breakfast, drinks and snacks. The room also has a king-size bed, a sofa bed, a desk, free WiFi and a 40-inch flat-screen HDTV. Other amenities include air conditioning, a laptop safe, upgraded bath products, bathrobes and slippers, fridge, coffee machine, complimentary mineral water and a separate seating area.

Guest Queen Room
More

Room Amenities

Socket near the bed, Wardrobe or closet, Ironing facilities, Pants press, Heating, Iron, Carpeted, Desk, Trash cans, Clothes rack, Fan, Air conditioning, Safety deposit box

Bathroom

Body soap, Additional toilet, Bath, Conditioner, Hairdryer, Shower, Bath or shower, Free toiletries, Shampoo, Toilet paper, Private bathroom, Toilet

Media & Technology

Flat-screen TV, Satellite channels, Laptop safe, Telephone, TV

Food & Drink

Electric kettle, Tea/Coffee maker

Services & Extras

Alarm clock, Towels, Linen, Wake up service/Alarm clock, Key card access, Wake-up service, Towels/sheets (extra fee)

Outdoor & View

City view

Accessibility

Upper floors accessible by elevator, Accessible by lift

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This room has a double bed, a desk, free WiFi and a 40-inch flat-screen HDTV. Other amenities include air conditioning and a laptop safe.

Executive Queen Room
More

Room Amenities

Wardrobe or closet, Clothes rack, Heating, Desk, Socket near the bed, Ironing facilities, Trash cans, Air conditioning, Carpeted, Safety deposit box, Pants press, Iron, Fan

Bathroom

Bathrobe, Shampoo, Hairdryer, Bath or shower, Additional toilet, Shower, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Toilet, Bath

Media & Technology

Laptop safe, Flat-screen TV, TV, Satellite channels, Telephone

Food & Drink

Bottle of water, Coffee machine, Electric kettle, Refrigerator, Tea/Coffee maker

Services & Extras

Towels, Executive lounge access, Alarm clock, Linen, Wake up service/Alarm clock, Wake-up service, Key card access, Towels/sheets (extra fee)

Outdoor & View

City view

Accessibility

Accessible by lift, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This larger room offers exclusive access to the Executive Lounge with a range of benefits, including complimentary Continental breakfast, drinks and snacks. The room also has a desk, free WiFi and a 40-inch flat-screen HDTV. Other amenities include air conditioning, a laptop safe, upgraded bath products, bathrobes and slippers, fridge, coffee machine and complimentary mineral water.

Double Guest Room - Mobility Accessible
More

Room Amenities

Ironing facilities, Trash cans, Heating, Carpeted, Wardrobe or closet, Air conditioning, Iron, Clothes rack, Desk, Socket near the bed, Safety deposit box

Bathroom

Private bathroom, Free toiletries, Shampoo, Additional toilet, Shower, Hairdryer, Body soap, Toilet paper, Toilet, Bath or shower, Conditioner

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV, Laptop safe

Food & Drink

Tea/Coffee maker, Electric kettle

Services & Extras

Alarm clock, Key card access, Wake up service/Alarm clock, Linen, Towels, Wake-up service

Accessibility

Entire unit wheelchair accessible, Lowered sink, Roll-in shower, Toilet with grab rails, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by lift

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This double room has a tea/coffee maker, satellite TV and electric kettle.

Double Room with Two Double Beds - Mobility Accessible
More

Room Amenities

Desk, Safety deposit box, Wardrobe or closet, Air conditioning, Carpeted, Socket near the bed, Clothes rack, Trash cans, Ironing facilities, Heating, Iron

Bathroom

Private bathroom, Shampoo, Toilet, Conditioner, Body soap, Hairdryer, Bath or shower, Toilet paper, Free toiletries, Additional toilet, Shower

Media & Technology

Laptop safe, TV, Telephone, Flat-screen TV, Satellite channels

Food & Drink

Electric kettle, Tea/Coffee maker

Services & Extras

Wake-up service, Alarm clock, Towels, Linen, Wake up service/Alarm clock, Key card access

Accessibility

Accessible by lift, Lowered sink, Roll-in shower, Entire unit wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom, Upper floors accessible by elevator

Safety & security

Smoke alarm

Cleanliness & disinfecting

Hand sanitiser

This double room features a electric kettle, tea/coffee maker and air conditioning.

After booking, all of the hotel’s (Hilton Edinburgh Carlton) details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of Hilton Edinburgh Carlton

General General

WiFi available in all areas

Services Services

Internet services, Free WiFi, WiFi

Food & Drink Food & Drink

Bar, Breakfast in the room, Special diet menus (on request), Room service, Kid meals, Restaurant

Pool and wellness Pool and wellness

Fitness centre

Reception services Reception services

Concierge service, 24-hour front desk, Express check-in/check-out, Luggage storage, Newspapers

Cleaning services Cleaning services

Laundry, Daily housekeeping, Ironing service, Dry cleaning

Business facilities Business facilities

Meeting/banquet facilities, Fax/photocopying, Business centre

Miscellaneous Miscellaneous

Family rooms, Facilities for disabled guests, Heating, Non-smoking throughout, Non-smoking rooms, Lift, Air conditioning

Safety & security Safety & security

Fire extinguishers, Smoke alarms, CCTV in common areas, Safety deposit box

Safety features Safety features

Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available

Physical distancing Physical distancing

Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed

Cleanliness & disinfecting Cleanliness & disinfecting

Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation sealed after cleaning

Food & drink safety Food & drink safety

Physical distancing in dining areas, Breakfast takeaway containers, Food can be delivered to guest accommodation

Internet Internet

Free WiFi! WiFi is available in all areas and is free of charge.

Parking Hilton Edinburgh Carlton Parking

No parking available.

Policies of Hilton Edinburgh Carlton

Check-in Hilton Edinburgh Carlton Check-in

From 15:00 hours

Check-out Hilton Edinburgh Carlton Check-out

Until 12:00 hours

Children and extra beds Children and extra beds

All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
The maximum number of children's cots/cribs in a room is 1.

Pets Pets

Pets are not allowed.

During your stay, pay with During your stay, pay with
Languages spoken Languages spoken
           
Contact methods Hilton Edinburgh Carlton Contact methods
☎ telephone
@ E-mail

Newest reviews for Hilton Edinburgh Carlton

All reviews (43)   reviews in language: PL EN(41)
J
  • Family with older children
  • United Kingdom United Kingdom
  • Sightseeing
4.7 /5

2013-06

Staff excellent in particular Kimberly on reception also John andmike portering staff nothing was a bother also Carmel gave wonderfulspa treatmentPool was cold, when I stayed in December it was a lovely temperature but cold this time.

Helpful?

yes

Cleanliness

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
G
  • Solo traveler
  • United Kingdom United Kingdom
  • Night life
4.5 /5

2013-06

The room leisure facilites are goodBath water was not hot- likewise shower . Very disappointing given cold weather.

Helpful?

yes

Room comfort and quality

4.0

Cleanliness

5.0

Facilities

5.0
S
  • Traveling as a couple / pair
  • United Kingdom United Kingdom
  • Holiday / leisure
4.5 /5

2013-06

Bed was big and comfy, and the size of the room was great. Breakfast wasdelicious, and the location was fantastic.Room was extremely hot at night, was hard to stick for me, but I like acold room! And the noise of the street was very loud in the room, butwas very clean, probably would stay somewhere else next time justbecause of those two things.

Helpful?

yes

Room comfort and quality

5.0

Facilities

4.0
R
  • Family with young children
  • United Kingdom United Kingdom
  • Holiday / leisure
4.9 /5

2013-05

Superb location directly across from the train stationEverything was fine

Helpful?

yes

Cleanliness

5.0

Friendliness and competence of the hotel staff

5.0
A
  • Mature couple
  • United Kingdom United Kingdom
  • Night life
4.5 /5

2013-04

it was central for what we wanted to do. clean and very friendly. food was very good too. the staff cant do enough for you.only a small thing - the tea bags weren't replenished in our room when it was serviced. This wasn't a huge problem as we were only there for one more night and so didn't bother to complain!

Helpful?

yes

Room comfort and quality

5.0

Friendliness and competence of the hotel staff

4.0
J
  • Traveling as a couple / pair
  • United Kingdom United Kingdom
  • Business trip
4.3 /5

2013-04

the friendliness and efficiency of the reception staff.the size and cleanliness of the room and bathroom.the choice of food in the restaurant.

Helpful?

yes

Friendliness and competence of the hotel staff

4.0
P
  • Mature couple
  • United Kingdom
  • Night life
4.4 /5

2013-04

After a shaky start to our stay the staff were brilliant in putting things right. In particular duty manager Kimberley Wright. What a star! Bubbly, good sense of humour and very helpful. An asset to your hotel.The hotel is in an ideal location for all the city attractions and shops. Will we stay again"YES"

Helpful?

yes

Room comfort and quality

5.0

Facilities

4.0
L
  • Solo traveler
  • United Kingdom United Kingdom
  • Night life
3.8 /5

2013-03

Central location, beautiful hotel and friendly staff.Would recommend to family and friends.Our hotel room was very small. We didnt have a welcome book so no idea of room service, check out times, etc. Our room was so hot almost unbearable. No obvious dials, heaters to adjust and without a welcome book no idea how to cool the room. tried to wedge ope the window but they dont stay open. In hindsight we should have asked to move but in the middle of the night after a busy day we were too tired.

Helpful?

yes

D
  • Solo traveler
  • United Kingdom United Kingdom
  • Night life
4.6 /5

2013-03

Absolutly loved it, beautiful room, fabulous location. Fantastic will be returningOnly the conference rooms take advantage of the view. The restaurant has no windows. The bar doesn't serve cocktails (unless you can tell them how to mix it yourself!)Breakfast is poor quality, go to the patisserie next door where they serve eggs benedict

Helpful?

yes

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
G
  • Solo traveler
  • United Kingdom
  • Business trip
4.7 /5

2013-03

Lovely bedroom and bathroom spotless hotel.location excellent. Foodwas very goodService in dining room when we had our evening meal they forgot aboutour main course, had to take 3rd choice of wine

Helpful?

yes

Cleanliness

5.0

Facilities

5.0

Value for money

4.0
B
  • Group of friends
  • United Kingdom United Kingdom
  • Holiday / leisure
4.2 /5

2013-02

Staff were all very friendly and helpfulThe spa facilities were dire!Mould on the ceilings, no steam room working and limited shower facilities, and cold pool.Not a pleasent experience.It is the ONLY thing that lets the hotel down.My daughter had bought me this for a birthday treat, she was embarased.

Helpful?

yes

Room comfort and quality

4.0

Cleanliness

4.0
D
  • Traveling as a couple / pair
  • United Kingdom
  • Sightseeing
4.6 /5

2013-02

Staff excellent, very polite and helpful

Helpful?

yes

T
  • Mature couple
  • United Kingdom
  • Holiday / leisure
4.7 /5

2013-02

Very pleasant staff, nothing was too much for them. Breakfast was really good and the room was generous size erm though we paid for a normal sized room. The location is spot on, close to everywhere.Poor quality breakfast, dinner and drinks including coffee, beer and orange. I would not stay again.

Helpful?

yes

Cleanliness

5.0

Facilities

5.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
D
  • Family with young children
  • United Kingdom
  • Sightseeing
4.6 /5

2013-02

Location is excellent.Staff were lovely and very helpful.I have to say nothing.

Helpful?

yes

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

3.0

Friendliness and competence of the hotel staff

5.0
L
  • Family with young children
  • Isle of Man
  • Sightseeing
4.6 /5

2013-02

Excellent location, walking distance to all attractionsprice

Helpful?

yes

G
  • Family with young children
  • United Kingdom
  • Sightseeing
4.5 /5

2013-02

Central location, really good bedsSmall fault although the staff in the bar were very good and courteous they were very slow.Tried to attract there attention but they seemed oblivious to the fact that our glasses were empty and we were trying to get a refill.

Helpful?

yes

Cleanliness

4.0
A
  • Group of friends
  • U.S.A.
  • Night life
4.4 /5

2013-02

Good value for moneyEfficient check in & outFriendliness of all staffComfortable accommodationPleasant dinner & breakfast with good selectionof eachLocation in city played a partEasy to get to by trainGood bus services if requiredNear to tourist attractions, cinemas & theatrerelaxing surroundingslack of parking

Helpful?

yes

Room comfort and quality

5.0

Value for money

3.0

Friendliness and competence of the hotel staff

5.0
J
  • Group of friends
  • Mexico
  • Holiday / leisure
4.8 /5

2013-01

The location was excellent.

Helpful?

yes

Friendliness and competence of the hotel staff

5.0
C
  • Traveling as a couple / pair
  • United Kingdom
  • Night life
4.5 /5

2013-01

Being close to the city centreThe noise outside the hotel.particularly outside the Scotsman shop

Helpful?

yes

Cleanliness

4.0

Facilities

5.0
J
  • Family with young children
  • Bulgaria
  • Sightseeing
4.8 /5

2013-01

Very comfortable mattressExcellent locationI did not get a premium package for our stay which we had booked viabookings .com hotel had none left and blamed bookings.com for selling apackage which they did not have this was a great disappointmentespecially at the price over 500 pounds for 2 nights for 2 people Iwould not recommend anyone book via bookings .com I will not again Iwill ring hotels my self. Staff at a lost as to help.As the holiday wasbooked for the company director of a business it did not go down to wellwith him either

Helpful?

yes

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

5.0

Friendliness and competence of the hotel staff

5.0
J
  • Group of friends
  • United Kingdom
  • Business trip
4.4 /5

2013-01

The locality for our trip.Only that it always seems such a shame that Edinburgh is full of all these beautiful buildings and yet they all seem to be so over modernised at the cost of their original character. We did have a good sized room which was great but at the end of the day it was still just a hotel room.Big? Yes. Clean? Yes. Comfortable? Yes, but unfortunately nothing to remind us of what an amazing building or place we were in

Helpful?

yes

Room comfort and quality

5.0

Cleanliness

4.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
C
  • Mature couple
  • Norway
  • Sightseeing
4.5 /5

2013-01

Lovely room - spacious and clean with a good bathroom.

Helpful?

yes

Cleanliness

5.0

Facilities

5.0

Friendliness and competence of the hotel staff

4.0
L
  • Group of friends
  • United Kingdom
  • Sightseeing
4.2 /5

2013-01

Reception staff (especially Kimberley!) were very welcoming and professional.Also, restaurant staff polite and efficient.Location was excellent for us.

Helpful?

yes

Room comfort and quality

3.0

Cleanliness

4.0

Facilities

4.0

Value for money

4.0

Friendliness and competence of the hotel staff

5.0
N
  • Solo traveler
  • United Kingdom
  • Sightseeing
4.2 /5

2013-01

Smart from the exterior and a nice barThe breakfast was cold, one morning I had no hot water. The towels and toilet paper were cheap and nasty. I didn't have enough power sockets in my room (only two by the desk). Not a good stay.

Helpful?

yes

Room comfort and quality

3.0

Value for money

5.0
L
  • Solo traveler
  • United Kingdom
  • Sightseeing
4.2 /5

2013-01

excellent location rooms clean and comfortableThe attitude of the staff, we had a fire alarm at 3.00am & there was only one member of staff visable & he was blocking the only exit from the hotel when people were trying to leave & go to the muster point.The parking situation is a bad joke, I received a parking ticket on arrival at the hotel when I entred the hotel to get instructions on where to park my car, which added a further £30 to my bill.I did raise this with the hotel who told me that it was nothing to do with them, so much for customer service!!!

Helpful?

yes

Friendliness and competence of the hotel staff

4.0
M
  • Family with older children
  • Ireland
  • Night life
4.3 /5

2013-01

1.Breakfast!! 2. Location!!Only very minor thing to note was the fact it was single glazing and if you're not a heavy sleeper like myself, then it may seem quite loud on a saturday night.

Helpful?

yes

Room comfort and quality

5.0

Cleanliness

3.0

Facilities

4.0

Value for money

5.0

Friendliness and competence of the hotel staff

4.0
D
  • Solo traveler
  • United Kingdom
  • Sightseeing
4.7 /5

2013-01

Friendly staff Comfortable luxurious surroundingsCleanlinessFantastic locationTo be Super critical, the pool is a bit small, but, it did the job. I would definitely stay again.

Helpful?

yes

A
  • Family with older children
  • United Kingdom
  • Business trip
4.5 /5

2013-01

The location was superbThe fact that there was no hotel car park was very bad.Thought the public car park was very expensive.

Helpful?

yes

Cleanliness

4.0

Facilities

5.0

Value for money

4.0
G
  • Group of friends
  • United Kingdom
  • Business trip
4.5 /5

2013-01

The staff and customer service were excellent - could not have asked for better - room was beautiful too, with some great views out to the forth.

Helpful?

yes

Room comfort and quality

4.0

Cleanliness

5.0

Facilities

4.0

Value for money

5.0
M
  • Family with young children
  • United Kingdom
  • Holiday / leisure
4.8 /5

2013-01

Your reception area and staff were wonderful. They were friendly and helpful.everything in the room please dont let anyone else stay in room 529

Helpful?

yes

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

4.0
M
  • Group of friends
  • United Kingdom
  • Holiday / leisure
4.7 /5

2013-01

Your reception area and staff were wonderful. They were friendly and helpful.everything in the room please dont let anyone else stay in room 529

Helpful?

yes

Value for money

5.0
A
  • Family with older children
  • United Kingdom
  • Business trip
4.8 /5

2013-01

The room was very nice and roomy and the view from our window was beautiful. The staff was very warm, friendly, and helpful. The location was excellent.The room . Very cramped.Many years ago I was a frequent visitor to the Carlton and my memory was of huge rooms and luxury.I'm afraid I didn't leave with the same impression this time.Room was extremely small (532) Bathroom was also small but adequate. In replying to question below, I feel that there are too many other options in Edinburgh, so would probably tell them to check them out first,

Helpful?

yes

S
  • Family with young children
  • U.S.A.
  • Holiday / leisure
4.2 /5

2013-01

Duty manager on check in made us feel very welcome and not just like we were 'another guest'. Also the concierge in the evening was very helpful when we asked for him to take photos of us.

Helpful?

yes

Room comfort and quality

4.0

Cleanliness

5.0

Facilities

4.0

Friendliness and competence of the hotel staff

4.0
E
  • Mature couple
  • United Kingdom
  • Business trip
4.4 /5

2013-01

Central location, good serviceIt is difficult to find the simple entrance by lift if you visit fromTrain station bedsides you get energy to climb up to Royal mile!!

Helpful?

yes

Cleanliness

5.0

Value for money

4.0
C
  • Family with older children
  • United Kingdom
  • Night life
4.9 /5

2013-01

Friendly staff very central for all 'sights'Room was noisy (close to elevators and staircase), pool area worn out, many little things that did not quite work

Helpful?

yes

Cleanliness

5.0
G
  • Family with young children
  • United Kingdom
  • Night life
4.5 /5

2013-01

Great location. Right in the hearth of the town.interior temperature too lowbedrooms were not double glazedCentral heating not on.

Helpful?

yes

Room comfort and quality

4.0

Cleanliness

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
M
  • Solo traveler
  • Taiwan
  • Night life
4.7 /5

2013-01

Staff at reception and in dining room very polite andfriendlyI liked the set out of the swimming pool and leisure facilities but feel it could do with a bit of a spruce up/redecorating - felt quite dark and dingy rather than low-lit and relaxing.

Helpful?

yes

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
L
  • Family with older children
  • Poland Polska
  • Holiday / leisure
4.4 /5

2017-04

Reviews in language: PL EN(41)

Helpful?

yes

Room comfort and quality

4.0

Cleanliness

3.0

Facilities

5.0

Friendliness and competence of the hotel staff

5.0
a
  • Family with older children
  • Poland Warszawa
  • Business trip
4.4 /5

2013-02

In the case of this evaluation, no opinion is left.

Helpful?

yes

Friendliness and competence of the hotel staff

4.0
r
  • Group of friends
  • United States United States
  • Business trip
4.6 /5

2013-02

In the case of this evaluation, no opinion is left.

Helpful?

yes

Room comfort and quality

3.0

Cleanliness

5.0

Facilities

5.0

Value for money

5.0

Friendliness and competence of the hotel staff

5.0
x
  • Mature couple
  • United States United States
  • Business trip
4.6 /5

2013-02

In the case of this evaluation, no opinion is left.

Helpful?

yes

Value for money

5.0
m
  • Group of friends
  • Egypt Cairo
  • Sightseeing
4.2 /5

2013-02

In the case of this evaluation, no opinion is left.

Helpful?

yes

Room comfort and quality

4.0

Value for money

5.0

Friendliness and competence of the hotel staff

3.0
a
  • Solo traveler
  • Egypt Egypt
  • Holiday / leisure
4.6 /5

2013-01

In the case of this evaluation, no opinion is left.

Helpful?

yes

Room comfort and quality

4.0

Friendliness and competence of the hotel staff

5.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ehotelsreviews.com position.
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Hilton Edinburgh Carlton

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Facilities of Hilton Edinburgh Carlton

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WiFi available in all areas
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Internet services
Free WiFi
WiFi
Food & Drink
Bar
Breakfast in the room
Special diet menus (on request)
Room service
Kid meals
Restaurant
Pool and wellness
Fitness centre
Cleaning services
Laundry
Daily housekeeping
Ironing service
Dry cleaning

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