Very good

3.8 /5

Score from 1952 reviews

Rating summary

General

4.5

Activities

5.0

Services

4.4

Food & Drink

4.7

Pool and wellness

4.6

Transport

5.0

Reception services

4.5

Common areas

4.6

Miscellaneous

4.5

Entertainment and family services

4.7

Cleaning services

4.4

Shops

4.5

Business facilities

4.5

Filters

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The Imperial Hotel

  • First Avenue, BN3 2GU Brighton & Hove, The Imperial Hotel, United Kingdom United Kingdom - View on map
3.8 /5
Very good
Hotel type: Hotel
Show prices

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Hotel themes – The Imperial Hotel

Quick description

The Imperial Hotel is within a 3-minute walk from the promenade, Hove Lawns and the beach. The hotel is set in a Regency period building with high ceilings, a terrace, a spacious bar, a breakfast room and a lounge. There is free Wi-Fi available throughout the property. The Imperial Hotels offers rooms with a flat-screen TV and tea/coffee making facilities.

Some rooms have a sea view and all rooms come with a private bathroom and complimentary toiletries. At The Imperial Hotel you will find a 24-hour front desk. The hotel also offers meeting facilities, a shared lounge and luggage storage. A 20-minute walk along the seafront will bring you to Brighton's main attractions, including the Royal Pavillion, The Lanes, i360 Tower, Churchill Square Shopping Centre and Brighton Pier.

Hove Station is around 1 mile away and other public transport options are available.

Rooms: 76

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking 4 or more rooms or 5 or more nights, different policies and additional supplements may apply.

Please note that all cash-paying guests will need to pay an additional security deposit of GBP 200 at check-in.

Please note that the payment card used for Advance Purchase/Pay and Save Bookings must be presented on arrival.

We also reserve the right to pre-authorise your payment card for a minimum of £50 or seek a cash security deposit.

Check available dates

Double Room

Room Amenities

Carpeted, Seating Area, Heating, Desk, Wardrobe or closet

Bathroom

Private bathroom, Bath or Shower, Toilet

Media & Technology

Telephone, Flat-screen TV

Food & Drink

Tea/Coffee Maker

Services & Extras

Wake-up service

This double room has a tea/coffee maker and seating area

Single Room

Room Amenities

Wardrobe or closet, Carpeted, Heating, Desk

Bathroom

Private bathroom, Bath or Shower, Toilet

Media & Technology

Telephone, Flat-screen TV

Food & Drink

Tea/Coffee Maker

Services & Extras

Wake-up service

This single room has a tea/coffee maker and seating area

Twin Room

Room Amenities

Carpeted, Desk, Seating Area, Heating, Wardrobe or closet

Bathroom

Bath or Shower, Toilet, Private bathroom

Media & Technology

Flat-screen TV, Telephone

Food & Drink

Tea/Coffee Maker

Services & Extras

Wake-up service

This twin room features a seating area and tea/coffee maker

Triple Room

Room Amenities

Heating, Wardrobe or closet, Desk, Seating Area, Carpeted

Bathroom

Toilet, Free toiletries, Bath or Shower, Private bathroom

Media & Technology

Flat-screen TV, Telephone

Services & Extras

Wake-up service

This triple room has a seating area.

Family Room (2 Adults + 2 Children)

Room Amenities

Carpeted, Heating, Wardrobe or closet

Bathroom

Free toiletries, Toilet, Private bathroom, Bath or Shower

Media & Technology

Telephone, Flat-screen TV

Services & Extras

Linen, Wake-up service, Towels

Room with 1 double bed, a bunk bed, en-suite bathroom, a 32-inch LCD flat-screen TV, tea and coffee making facilities and free WiFi. Suitable for families or groups.

Classic Suite

Room Amenities

Wardrobe or closet, Carpeted, Heating

Bathroom

Free toiletries, Private bathroom, Shower

Media & Technology

Flat-screen TV, Telephone

Services & Extras

Linen, Towels, Wake-up service

Newly refurbished with 7 single beds, two en suite shower rooms, a separate seating area, a 32-inch LCD flat-screen TV and super-fast free WiFi. Suitable for families or groups.

Family Room

Room Amenities

Heating, Carpeted, Wardrobe or closet

Bathroom

Private bathroom

Media & Technology

Telephone, Flat-screen TV

Services & Extras

Wake-up service

Family room with 1 double bed and 1 single bed, en-suite bathroom, a 32-inch LCD flat-screen TV, tea/coffee making facilities and free WiFi.

After booking, all of the hotel’s details, including telephone and email address, are provided in the online booking confirmation, confirmation email.

Facilities of The Imperial Hotel

General

Parking, Private parking, On-site parking

Activities

Billiards

Services

WiFi, Free WiFi, Internet services

Food & Drink

Special diet menus (on request), Bar

Pool and wellness

Beachfront

Transport

Street parking

Reception services

24-hour front desk, Currency exchange, Luggage storage, Safety deposit box

Common areas

Terrace, Shared lounge/TV area

Cleaning services

Daily maid service

Business facilities

Meeting/banquet facilities, Fax/photocopying

Shops

Barber/beauty shop

Miscellaneous

Heating, Lower bathroom sink, Toilet with grab rails, Lift, Family rooms, Facilities for disabled guests, Wheelchair accessible, Emergency cord in bathroom, Non-smoking throughout, Non-smoking rooms

Internet

Free WiFi! WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs GBP 12 per day.

Policies of The Imperial Hotel

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Children and extra beds

All children are welcome.
There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

During your stay, pay with

Languages spoken

         

Contact methods

☎ telephone
@ E-mail

Newest reviews for The Imperial Hotel

    All reviews (36)   reviews in language: PL EN(34) JA
    C
    • Chantelle

    • Family with young children
    • Night life
    4.4 /5

    2013-05

    Good location for our requirements.We found the staff very friendly and helpful.Good access for bars, shopping and eating places.

    Helpful?

    yes

    Twin Room

    Room comfort and quality

    4.0

    Friendliness and competence of the hotel staff

    5.0
    L
    • Leanne

    • Mature couple
    • Night life
    4.5 /5

    2013-05

    Staff on reception were very friendly! The room was a fairly nice size.Some of the rooms hard to find.

    Helpful?

    yes

    Single Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    4.0
    P
    • Paul

    • Group of friends
    • Business trip
    4.5 /5

    2013-05

    The breakfast waiter.Parking issue

    Helpful?

    yes

    Double Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    3.0
    P
    • Peter

    • Mature couple
    • United Kingdom
    • Sightseeing
    4.8 /5

    2013-03

    Nothing. worst hotel and service I've ever experienced.The hotel sadly is dated, a lot of investment would be be needed - windows, carpets, bathrooms, entrance. Everything works, of course, but investment is badly needed.

    Helpful?

    yes

    Double Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    4.0
    I
    • Iris

    • Traveling as a couple / pair
    • Switzerland
    • Business trip
    4.4 /5

    2013-02

    Clearly the staff! Such wonderful people from around the world, all of them, each one of them, being competent, helpful, genuinely friendly. There could not be better staff anywhere. May I mention particularly Nicola and Jessica - great, both of them!Shower a bit 'weak' and water only luke warm (although water from sink tap was hot) floors very creaky

    Helpful?

    yes

    Double Room

    Cleanliness

    4.0

    Facilities

    4.0

    Friendliness and competence of the hotel staff

    5.0
    D
    • Dr

    • Mature couple
    • United Kingdom
    • Holiday / leisure
    4.8 /5

    2013-02

    Good central locationnot a very nice hotel, quite shabby and run down, could do with an overhaul to bring it back up to standard.

    Helpful?

    yes

    Twin Room

    Cleanliness

    5.0

    Value for money

    5.0
    B
    • Blake

    • Group of friends
    • United Kingdom
    • Business trip
    4.2 /5

    2013-02

    the staff were quick and efficient as well as friendly.what was nice was the location. a short 15 walk to central brighton along the sea front.the only grievance is the extortionate parking charges within the whole area, it is just ridiculous

    Helpful?

    yes

    Room comfort and quality

    4.0

    Cleanliness

    3.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    4.0
    J
    • James

    • Mature couple
    • United Kingdom
    • Business trip
    5.0 /5

    2013-02

    Large room for price - upgrade?Some decor issues - wallpaper off bedroom walls and big cracks.Having to hand the key in at reception whenever I left the hotel

    Helpful?

    yes

    Value for money

    5.0
    V
    • Valerie

    • Mature couple
    • United Kingdom
    • Night life
    4.4 /5

    2013-02

    Although quite a walk from Brighton centre, location was good. Room and bathroom very clean and lovely and warmBreakfast was cold.

    Helpful?

    yes

    Twin Room

    Room comfort and quality

    5.0

    Facilities

    4.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    3.0
    A
    • Aminul

    • Group of friends
    • United Kingdom
    • Night life
    4.6 /5

    2013-02

    Friendly staff, good locaion. Excellent breakfast.Expensive for breakfasts, not the most helpful of staff.

    Helpful?

    yes

    Double Room

    Room comfort and quality

    4.0

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    5.0
    J
    • John

    • Mature couple
    • United Kingdom
    • Holiday / leisure
    4.4 /5

    2013-02

    It was quiet, comfortable with friendly staff and good value for money.Parking is not always easy.

    Helpful?

    yes

    Twin Room

    Facilities

    4.0

    Value for money

    4.0
    B
    • Brian

    • Family with older children
    • United Kingdom
    • Sightseeing
    4.4 /5

    2013-02

    Quiet location but only 15 mins walk along the promenade to main brighton shops and bars, very friendly staff, local shops and bars only a small distance away, very close to the beach!Not enough tea/coffee/sugar/milk in the room,

    Helpful?

    yes

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Facilities

    4.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    3.0
    S
    • Sophie

    • Group of friends
    • Sightseeing
    4.6 /5

    2013-01

    Good location, thought the breakfast was good for the price. The roomwas fairly large and we had a partial sea view. It was good for onenight, don't think I would want to stay there longer than 2 nights!the room was a bit cold, radiator was only luke warm when it was minus 2 outside

    Helpful?

    yes

    Friendliness and competence of the hotel staff

    5.0
    E
    • Eric

    • Mature couple
    • Holiday / leisure
    4.2 /5

    2013-01

    Room was quiet, clean and comfortable

    Helpful?

    yes

    Room comfort and quality

    4.0

    Facilities

    5.0

    Value for money

    4.0
    N
    • Nicola

    • Solo traveler
    • Night life
    4.7 /5

    2013-01

    Pleasant friendly staff . I wanted to change my room for one with a bath no problem quickand efficent. Great breakfast lots of chioce !!!Room 407 is down steep stairs from the 4th floor lift. There are still more steps down into one of the smallest rooms I have stayed in It soon became clear what you got for £ 50 was cramped accommodation. OK for one night but i would hate to have had to share or stay a week.

    Helpful?

    yes

    Cleanliness

    5.0

    Value for money

    5.0
    G
    • Gareth

    • Family with young children
    • United Kingdom
    • Night life
    4.7 /5

    2013-01

    Nothing special really.Reasonable location, cheaper than other hotels of similar qualifty in the area.

    Helpful?

    yes

    Single Room

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    5.0
    S
    • Sandra

    • Group of friends
    • United Kingdom
    • Business trip
    4.2 /5

    2013-01

    Location near the sea front.Very old and quite run down. Rooms had quite a lot of damp on the walls.

    Helpful?

    yes

    Facilities

    4.0
    L
    • Lesley

    • Family with older children
    • United Kingdom
    • Business trip
    4.5 /5

    2013-01

    Friendly staff and was QuietDistance to Brighton and decor of room

    Helpful?

    yes

    Double Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    4.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    3.0
    E
    • Ewan

    • Family with young children
    • United Kingdom
    • Business trip
    4.6 /5

    2013-01

    Good value for money. Parking charges were reasonable. Staff werefriendly.Althoug't there were coffee and tea making facilities, there wasn't any milk.Parking costs extra per day which needs to be accounted for when booking.

    Helpful?

    yes

    Twin Room

    Room comfort and quality

    4.0

    Friendliness and competence of the hotel staff

    5.0
    M
    • Margaret

    • Group of friends
    • United Kingdom
    • Night life
    4.7 /5

    2013-01

    Friendliness and helpfulness of staff - from first chat on phone and throughout our stay. Room made up on a daily basis with fresh bedding and towels. Well appointed rooms with comfortable beds.Quiet location within a mile of Brighton pier and close to seafront.Hove high st with shops and eating places nearby.Beds were incredibly uncomfortable!!! Hairdryer was not particularlygood and didn't work correctly. Not enough milk in room, or even afridge to keep bought milk in. View of room was awful. Booked a twinroom and recieved a double, not a major issue but would have been niceto have been told on arrival. We weren't shown to our room by anyone,had to find it ourselves which wasn't particularly good service.

    Helpful?

    yes

    Single Room

    Facilities

    5.0

    Value for money

    5.0
    P
    • Philip

    • Traveling as a couple / pair
    • United Kingdom
    • Holiday / leisure
    4.8 /5

    2013-01

    Lovely friendly staffNo own parking space.No fridge in the room.

    Helpful?

    yes

    Single Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Friendliness and competence of the hotel staff

    5.0
    J
    • Jonathon

    • Family with young children
    • United Kingdom
    • Business trip
    4.3 /5

    2013-01

    The position of the hotel was excellent, very near to the sea but quiet.The parking in the whole of the city is difficult, but we arrived at lunchtime and easily found a space to park, very close to the hotel.the grotty dirtyvery dated furnishings wall paper peeling off walls no mirror in the room

    Helpful?

    yes

    Double Room

    Room comfort and quality

    4.0

    Cleanliness

    4.0

    Facilities

    4.0

    Value for money

    4.0

    Friendliness and competence of the hotel staff

    4.0
    J
    • John

    • Family with young children
    • United Kingdom
    • Sightseeing
    4.4 /5

    2013-01

    The hotel is in a good quiet location close to the seafront in Hove.It is fairly easy to park on the seafront, if somewhat expensive. Brighton centre is about a 20 minute walk away, or a short bus ride.The staff were friendly enough and accommodating to the guest's needs.I have stayed at the Imperial four times in the past two years and sampled five different rooms during that timespan. I would have to describe the rooms as functional rather than comfortable. There is significant dilapidation evident in all but one of the rooms I have stayed in. This ranges from peeling wallpaper and non-working lights to holes in carpets, missing and dirty soft furnishings and tired and aged bathrooms. Seat covers in the breakfast area are particularly bad.

    Helpful?

    yes

    Double Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    4.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    4.0
    M
    • Ms.

    • Traveling as a couple / pair
    • United Kingdom
    • Holiday / leisure
    3.8 /5

    2013-01

    Clean rooms, close the main road along the seafront in Brighton.The hotel is a little tired and needs redecoration and repair.Couldn't open my window as the frame was rotten.The entrance steps were broken (this could lead to an accident to a visitor. Not a good idea in these litigeous times - I know as I work for an insurance firm!). The small lift, though working, was very slow.The closers on the doors need adjustment. The doors bang loudly as people leave their rooms causing disturbance.

    Helpful?

    yes

    Twin Room

    Facilities

    3.0
    L
    • Laura

    • Mature couple
    • United Kingdom
    • Sightseeing
    4.9 /5

    2013-01

    Nice and quiet locationRoom 109 had 5 steps down in to the room immediately on entry - I consider this very dangerous and I wasn't advised of this when I checked in. It's a diasaster waiting to happen.

    Helpful?

    yes

    Single Room

    Cleanliness

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    5.0
    S
    • Sean

    • Family with young children
    • Ireland
    • Sightseeing
    4.7 /5

    2013-01

    The staff were so pleasant and helpful - not like larger chains. The food was also excellent and I had a nice quiet room - which can be difficult to find in Brighton.An absolute disgrace. Staff have no manners or respect - they are never willing to help. Suffered a parking fine when improperly instructed where to park by two different staff members. When confronted the hotel refused to take any responsibility.When we decided to leave the hotel rather than stay the night there was no effort made to apologise fr the staff behavior and there was no opportunity for a refund.The images shown on the website are deceiving -the hotel looks more lik e a corner shop/ home for the elderly than a hotel!A waste of £75.00 (plus the £50 parking fine). I would never stay at this hotel agan.

    Helpful?

    yes

    Double Room

    Room comfort and quality

    5.0

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    5.0
    D
    • Douglas

    • Family with young children
    • Ireland
    • Business trip
    4.7 /5

    2013-01

    The hotel was within walking distance of Brighton and on a good bus route.The shower worked and the room was warm (if a little too warm).The bed was very comfortable. The room was clean.I was only in the room as a base for one night so cannot comment on other services, food, etc.Room was sold as a spacious double room ,but was a small roomwith a large single bed and only one bedside cabinate.Only hot water came from the showew and sink taps.

    Helpful?

    yes

    Single Room

    Room comfort and quality

    4.0

    Cleanliness

    5.0

    Facilities

    4.0

    Friendliness and competence of the hotel staff

    5.0
    D
    • Duncan

    • Group of friends
    • United Kingdom
    • Night life
    4.4 /5

    2013-01

    The staff who were very helpfulTired decoration, carpeting, fittings etc. Had to move room due to rain water coming through ceiling.

    Helpful?

    yes

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    5.0
    M
    • Mike

    • Family with young children
    • United Kingdom
    • Sightseeing
    4.5 /5

    2013-01

    The staff gave me flexibility on check out time and also were accommodating, changing the room upon request.It was quite a shabby hotel. The first room we were given was opposite a noisy lift whichalso an automated voice that could be heard from the room. The double bed was very small. Very basic.Coffee at breakfast was terrible!

    Helpful?

    yes

    Single Room

    F
    • Frank

    • Traveling as a couple / pair
    • United Kingdom
    • Holiday / leisure
    4.9 /5

    2013-01

    It was ok , the room was old and could have done with some tlc ie wallpaper relying on edges, draws broken grubby carpet .nothing major but for roughly £100.00 p.n not good enough . And to expect an extra £7.50 for breakfast is a bit over ther top . The stay was ok but the staff are a bit rustic with there attitudes. Not very professional in my eyes . In all the hotel was very average and not good value for money . Regards mike yorkFirst night we were located in a fourth floor room which only had a 4foot mattres with two pillows, only on bedside table, one chair and asingle wardrobe. We complained the next morning and were eventuallyallocated a double room on the 1st floor. I had paid up front for adouble room so I was dissappointed over what had taken place. We alsohad to keep coming backwards and forwards to the hotelto be available tomove our luggage when the new room became available which was 3pm and wehad wasted most of our first days holiday waiting around.

    Helpful?

    yes

    Double Room

    M
    • Mateusz

    • Solo traveler
    • Polska
    • Night life
    4.8 /5

    2018-06

    Reviews in language: PL EN(34)

    Helpful?

    yes

    Double Room

    Cleanliness

    4.0

    Facilities

    5.0

    Value for money

    5.0
    t
    • Trochu

    • Mature couple
    • Holiday / leisure
    4.4 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Twin Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    3.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    4.0
    e
    • Emelia

    • Family with young children
    • Night life
    4.5 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Twin Room

    Facilities

    4.0

    Friendliness and competence of the hotel staff

    5.0
    h
    • Holdaway

    • Traveling as a couple / pair
    • Business trip
    4.8 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Friendliness and competence of the hotel staff

    5.0
    d
    • Du berge

    • Family with young children
    • Business trip
    4.4 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Single Room

    Room comfort and quality

    5.0

    Cleanliness

    5.0

    Facilities

    5.0

    Friendliness and competence of the hotel staff

    4.0
    r
    • Reilly

    • Group of friends
    • Sightseeing
    4.6 /5

    2013-01

    In the case of this evaluation, no opinion is left.

    Helpful?

    yes

    Single Room

    Room comfort and quality

    5.0

    Cleanliness

    4.0

    Facilities

    5.0

    Value for money

    5.0

    Friendliness and competence of the hotel staff

    5.0

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect ehotelsreviews.com position.
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Facilities of The Imperial Hotel

General

Parking
Private parking
On-site parking

Activities

Billiards

Services

WiFi
Free WiFi
Internet services

Food & Drink

Special diet menus (on request)
Bar

Pool and wellness

Beachfront

Transport

Street parking

Cleaning services

Daily maid service

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    Room comfort and quality
    Cleanliness
    Facilities
    Value for money
    Friendliness and competence of the hotel staff

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