Orlando Hotels

Clean, spacious & comfortable with all of the conveniences of home. Lots of family acttivities offered. Centrally located. The wifi is terrible. Rooms were awful small. Water problems acproblems.

Close to Disney, room was very clean, the pool area was very well maintained, had a great relaxing weekendIrregular courtsouy transport especially from the Disney packs

I loved the location it was very convenient and the hotel design very nice.The breakfast menu could improve a bit more.

We loved the hotel, it was the cleanest most comfortable room we have had in a while, we switched from Comfort Suites and will now stay at Best Western; I would also like to comment on the excellence of your staff, Jose in particular, he took extra care with us and was helpful with a delivery we received while at the hotelI didn't like that the traffic was very loud and we could hear people talking in the parking lot and we were on the third...

Staff was very friendly and helpful. Breakfast was very good with several options. Good space in the room. I loved the orientation on information about parks and discounts on parks'' tickets'Free' breakfast was a joke- too many guests and not enough food or space. It was like the shark tank at the zoo during feeding time. Just go to the grocery and put your favorites into the fridge and skip the madness.

The staff was wonderful, and made sure that they facilitated all of our needs.Nothing, can't wait to come back.

Excellent customer service since you arrive , breakfast included ,very clean 5 minutes from Universal Studios (driving) also outlets very close restaurants etc,we will come back next time.We arrived 20 minutes before check in and were told to wait until 3:00. I've never stayed in a hotel where I was made to wait until the exact check in time. I mean 20 minutes early?

For price and location this hotel cannot be beaten, friendly staff, clean spacious rooms, handy for all bus services on I drive.Our AC unit did not cool properly

clean room and bathroomno fridge or microwave

staff very friendly and helpful, location close to everythingno any

Walking distance to Universal Studio Theme Park at great priceno elevator

Hotel staff was friendly and helpful with all the information we needed ready to be handled.Ticket selling for major attractions revealed to be a bonus since we skipped the lines, plus the buses direct to the parks.Breakfast food was ok but the area was small and very messy and there's a lot to be done in improving this service.

Staff helpful attitude in in trying to get quiet room (below!) Veryhelpful in arranging post. Also in using pool for 2 hours aftercheckout. Helpful (Springfield) in arranging park tickets/shuttle withfee! Good restraunts in walking distanceThe only complaint was the sound you could hear in the hallways. Thedoors/walls are not very sound proof and you could hear people talkingin the hallways very clearly when we were trying to sleep.

front desk manager was very friendly

The price was the best.The bathtub had a leaky faucet and I had to ask for more face tissues.Also, I did not get a receipt at checkout.

Convenience of location.not as good as theyadvertise.many things were broken no internet in room,shuttles were not convinient

I liked thatit was close to the theme parks and airport.

It was close to my conference.If I was going to shop, it was close to outlets and attractions.When using the laundry on the 3rd floor we have lost some quarters as the dryer was out of gas and you cannot get your money back. And also the machine where your can buy some detergent was out of stock and you won't get your money either. Maybe a sign could help where you can get help or else.Apart from that we can say we got a magnificent vacation.

staff very nice.loved the bed- very comfortable.clean. nice breakfastTub surround needed touch up paint or caulk.

Location is perfect. Nice value of money/quality.Never found the ice machine.